Network Operations

2 months ago

Little Rock, United States Priority Wire & Cable, Inc. Full time
Job Overview

Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support, as well as manage the daily operations of the organization's network infrastructure, including hardware, software, security, and services, to ensure it meets the organization's performance objectives.

This position will ensure the day-to-day operations of our computer networks, systems, and hardware are run efficiently, smoothly, and securely while managing a team of administrators, providing guidance and support to resolve issues quickly and efficiently.

Our ideal candidate has strong leadership and communication skills with a solid background in computer networking and information technology. The candidate should be able to manage and motivate a technical team, have a deep understanding of network security protocols and procedures, adapt quickly to new technologies and trends, and comfortable with a variety of networking hardware and software systems. In addition to leadership responsibilities, this is position requires strong hands-on technical experience to help with any kind of issue.

Duties & Responsibilities:

Some of your duties may include:

· Leads troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements.

· Ensures logging and documentation of daily network operations incidents and changes.

· Responsible for network / system maintenance and upgrades.

· Implements policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations.

· Provides team training in the best practices and technologies to include help desk systems and tools to identify, document, track, and resolve reported problems.

· Automates routine tasks using scripting or basic programs.

· Advises on budget expenditures to ensure required tools and equipment are procured and maintained.

· Identifies, monitors, and measures key service metrics to analyze network and help desk performance to identify problem areas, develop standards, improvements, or changes to workflows and resource allocation.

· Acts as an escalation point and facilitator for severe, critical, or unique issues.

Demonstrated skills in:

· Strong skills in network administration, engineering, or IT support.

· Advanced experience with managing and organizing IT work in ticketing solutions (ConnectWise PSA)

· Managing a technical team of IT professionals.

· Expert knowledge of network protocols, architectures, devices, and services (TCP/IP, Ethernet, routing, switching, firewalls, VPNs, DNS, DHCP).

· General knowledge of IT hardware and software.

· Proficiency in network management software (ping , traceroute , snmp , nmap) and network monitoring tools (PRTG, ConnectWise, Nagios , Zabbix , SolarWinds).

· Familiarity with cloud computing platforms and cloud networking concepts.

· Providing a high level of support for end users.

· Overseeing implementation of new policies and procedures.

· Able to work independently with general supervision, manage effectively own daily schedule, and prioritize activities with stakeholders’ expectations in mind.

· Participate in an on-call schedule and be available 24/7, as needed.

· Excellent communication and customer service skills.

· Strong problem-solving skills.

· Highly motivated and efficient.

· Extremely well organized and detail-oriented.

Minimum Requirements and Qualifications:

· A bachelor's degree in computer science, information systems, IT, networking or equivalent experience

· 5 years of experience in networking, help desk or IT support.

· 1-3+ years of supervisory experience over a team of IT professionals.

· Strong demonstrable fundamental technical knowledge of networks, systems, and general IT systems (email, phones, software, etc.)

· Experience with several of the following technical areas: Server hardware, enterprise storage hardware/software, Hyper-V/VMWare virtualization, network switches/routers/firewalls (Cisco Meraki & WatchGuard preferred), Microsoft 365, cloud solutions, enterprise backup software, enterprise monitoring software, Microsoft Windows (server and desktop), Linux servers, Microsoft SQL, ConnectWise, PowerShell.

Preferred:

· Industry certification – e.g., CCNA/CCNP, CISSP

· Cyber security experience

· Experience at organizations with similar size and complexity of IT infrastructure

Perks and Benefits at Priority Wire and Cable:

· Competitive salary

· Medical Insurance with premiums paid at 100% for employee AND dependents

· Dental Insurance 100% paid for Employee

· Vision Insurance

· HSA with Employer Contributions

· Life Insurance

· Short Term Disability

· 401(k) Plan

· Profit Sharing: Typical annual contribution of 15% of total eligible compensation

· Paid Holidays AND PTO

· Cancer, Critical Illness, and Accident insurance policies available

Requirements:

Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines.

Priority Wire & Cable is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor, or take over sponsorship, of employment visas.

Priority Wire and Cable is an Equal Opportunity Employer to include women, minorities, veterans, persons with disabilities, color, sex, sexual orientation, gender identity, religion, origin, and genetic information.

#HP

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

  • Network Operations Specialist

    3 weeks ago

    Little Rock, Arkansas, United States Cai Full time

    Cai Seeks Systems Administrator We are seeking a highly skilled Systems Administrator to join our team at Cai. As a key member of our IT department, you will be responsible for managing and maintaining our computer systems and networks, ensuring seamless communication and operational efficiency. The ideal candidate will have a proven track record in system...

  • Network Operations Team Lead

    2 weeks ago

    Little Rock, Arkansas, United States Priority Wire & Cable, Inc. Full time

    Job Summary:We are seeking an experienced Network Operations Team Lead to oversee the daily operations of our computer networks, systems, and hardware. The successful candidate will have a strong background in network administration, engineering, or IT support, with 5 years of experience in networking, help desk, or IT support, and 1-3 years of supervisory...

  • Network Operations Team Lead

    2 weeks ago

    Little Rock, Arkansas, United States Priority Wire & Cable, Inc. Full time

    Job OverviewPrioritize your career with a competitive salary at Priority Wire & Cable, Inc. in Little Rock, AR.We are seeking an experienced Network Operations Team Lead to oversee the daily operations of our computer networks, systems, and hardware. The ideal candidate will have strong leadership skills, technical knowledge of networking protocols,...

  • Network Operations

    3 months ago

    Little Rock, United States Priority Wire & Cable, Inc. Full time

    Job OverviewApply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Priority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support, as...

  • Network Operations

    3 months ago

    Little Rock, United States Priority Wire & Cable, Inc. Full time

    Job OverviewPriority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support, as well as manage the daily operations of the organization's network infrastructure, including hardware, software,...

  • Network Architect

    2 weeks ago

    Little Rock, United States Ritter Communications Full time

    Description We are looking for an innovative Network Architect with a strong background in routing, switching, and optical transport, driven to deliver exceptional results. As a Network Architect, you lead the way in staying up to date with emerging technologies and industry best practices to continuously improve overall network architecture. What You'll Do...

  • Network Infrastructure Architect

    2 weeks ago

    Little Rock, Arkansas, United States RITTER COMMUNICATIONS HOLDINGS, LLC Full time

    RITTER COMMUNICATIONS HOLDINGS, LLC is a leading provider of telecommunications services in the Mid-South region. As a Network Operations Engineer, you will play a crucial role in ensuring the reliability and performance of our network infrastructure.Estimated Salary: $80,000 - $120,000 per yearJob DescriptionThe successful candidate will be responsible for...

  • Senior Network Architect

    2 weeks ago

    Little Rock, Arkansas, United States Humana Full time

    Job Description:Senior Network EngineerJob Summary: We are seeking a skilled Senior Network Engineer to join our team at Humana. The ideal candidate will have experience designing, analyzing, and implementing network components to support customer communication implementation activities.Responsibilities:Maintain and operate network solutions, including...

  • Network Support Expert II

    1 day ago

    Little Rock, Arkansas, United States Arkansas Heart Hospital Full time

    About the RoleThe Arkansas Heart Hospital is looking for an experienced Network Support Expert II to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting services to ensure seamless operations.Main Responsibilities:Maintain and grow existing operational documentation, ensuring...

  • LU Senior Network Administrator

    7 months ago

    Little Rock, United States Focused HR Solutions Remote Work Freelance Full time $55 - $85

    100% on-site in Little Rock, Arkansas. Remote work is not available.    Our direct client has an opening for a Senior Network Administrator (717324) This position is for 10 months with the option of extension and is in Little Rock, Arkansas This job is w2  only no corps are allowed.     If you are interested, please submit the following:YOUR...

  • Enterprise Network Administrator for Arkansas Location

    3 weeks ago

    Little Rock, Arkansas, United States Focused HR Solutions Full time

    Focused HR Solutions is seeking a highly skilled Enterprise Network Administrator to join their team in Little Rock, Arkansas.About the JobThis is a full-time opportunity with an estimated salary of $120,000 per year. As an Enterprise Network Administrator, you will be responsible for designing, installing, and monitoring the fail/fix support of the...

  • Information Technology Assistant

    2 weeks ago

    Little Rock, Arkansas, United States Arkansas Government Job Full time

    About the Role:The Information Technology Assistant will be responsible for providing technical support to users across the agency or institution. This includes troubleshooting and repairing network, applications, and telephone connection problems, as well as installing and maintaining software, hardware, and wired and wireless networks.Key...

  • Network Operations

    4 months ago

    Little Rock, AR, United States Priority Wire & Cable, Inc. Full time

    Job OverviewPriority Wire & Cable has an immediate need for a Network Operations & Help Desk Manager to work in Little Rock, AR. The position will oversee a team of Network System Admins that provide technical network and desktop support, as well as manage the daily operations of the organization's network infrastructure, including hardware, software,...

  • System Operator

    4 weeks ago

    Little Rock, United States TalentBurst Full time

    Job Title: System Operator Location: Little Rock, AR Duration: 10 months+ Shift : 1st Shift, On-Site Job Description Entering radio information into the network in order to activate the radio. Maintaining accurate records of user information. Performing defined tasks as per ADEM and AWIN processes. Resolving user issues by answering questions and requests...

  • Transportation Coordinator at Cantex Continuing Care Network

    2 weeks ago

    Round Rock, Texas, United States Cantex Continuing Care Network Full time

    About UsCantex Continuing Care Network is a company that values diversity, equity, and inclusion in its culture. We respect our differences and appreciate the contributions of all people.Job Summary:The Van Driver position at Cantex Continuing Care Network involves transporting Center Residents to prearranged physician and/or dialysis appointments and/or to...

  • System Operator AR

    1 month ago

    little rock, United States TalentBurst Full time

    Job Title: System Operator Location: Little Rock, AR Duration: 10 months+ Shift : 1st Shift, On-Site Job Description Entering radio information into the network in order to activate the radio. Maintaining accurate records of user information. Performing defined tasks as per ADEM and AWIN processes. Resolving user issues by answering questions and requests...

  • System Operator AR

    3 weeks ago

    little rock, United States TalentBurst Full time

    Job Title: System Operator Location: Little Rock, AR Duration: 10 months+ Shift : 1st Shift, On-Site Job Description Entering radio information into the network in order to activate the radio. Maintaining accurate records of user information. Performing defined tasks as per ADEM and AWIN processes. Resolving user issues by answering questions and requests...

  • System Operator AR

    4 weeks ago

    Little Rock, United States Talentburst Full time

    Job Title: System OperatorWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Location: Little Rock, AR Duration: 10 months+ Shift : 1st Shift, On-Site Job Description Entering radio information into the network in order to activate the radio....

  • System Operator AR

    4 weeks ago

    Little Rock, United States Talentburst Full time

    Job Title: System OperatorWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. Location: Little Rock, AR Duration: 10 months+ Shift : 1st Shift, On-Site Job Description Entering radio information into the network in order to activate the radio....

  • Network Administrator

    1 month ago

    castle rock, United States Blue Signal Search Full time

    Our client is a leading provider of innovative network solutions, specializing in advanced wireless technologies to deliver seamless and reliable connectivity. With a commitment to excellence, they focus on integrating cutting-edge systems, optimizing network performance, and providing tailored solutions for businesses and communities. They are seeking a...