Technical Product Specialist, Field Service

2 months ago


Acworth, United States GRAPHIC TECHNOLOGY Full time
Job DescriptionJob Description

Job Summary

  • Installation, Repairs, adjustments and training of specialty printers and software used in production at customer locations throughout the Southeast US.

General Accountabilities

  • Installation, Service, training and repairs on specialty and wide format printers such as banner printers, printers for wraps, signage, stickers and more.
  • Driving a Truck and Trailer to transport and deliver equipment
  • Evaluate printers so that problems can be diagnosed, and repairs can be made.
  • Traces electrical circuits, following diagrams, and conducts tests with circuit testers and other equipment to locate shorts and grounds.
  • Replaces worn and defective parts such as cap tops, print heads, cables, boards or components.
  • Troubleshoot with customers by phone, dial in or schedule onsite repairs of printer malfunctions.
  • Reassembles printers after repairs are made, making adjustments and cleaning and lubricating parts as needed.
  • Records maintenance and repair work performed on equipment.
  • Provides repair cost estimates, and recommends whether printer repair or replacement is a better choice.
  • Maintains stocks of parts used in on-site installation, maintenance, and repair of printing equipment.
  • Observes and examines printer during operation to detect specific malfunctions such as loose parts or print quality.
  • Observes and tests operation of printers following installation, and makes any initial installation adjustments that are necessary.
  • Refers to schematic drawings, product manuals, and troubleshooting guides in order to diagnose, identify parts and repair problems.
  • Instructs customers regarding operation and care of equipment, and provides information such as emergency service numbers.
  • Assembles new or reconditioned printers.
  • Cleans, lubricates, and touches up minor defects on newly installed or repaired appliances.
  • Bills customers for repair work, and collects payment.
  • *The company reserves the right to add or change duties at any time.

Job Qualifications

  • Education: Specific training will be provided with pay
  • Experience: Patience, computer knowledge and technical competence.

Skills

  • Excellent verbal and written communication
  • Troubleshooting
  • Critical thinking
  • Operation monitoring
  • Quality control analysis
  • Judgment and decision making
  • Complex problem solving
  • Time management
Company DescriptionGTS is the provider of wide format & specialty printers as well as production software and vinyl cutters. We provide our professional graphic production clients with the highest quality of products, service, and technical support and training to make the customer's experience as hassle-free as possible. We are a sales and service vendor to a large base of customers. If you can imagine it, GTS has the Machines, Media, Ink, and Software to help you create it. We are an equal opportunity employer. All positions require at 90 day probationary period.Company DescriptionGTS is the provider of wide format & specialty printers as well as production software and vinyl cutters. We provide our professional graphic production clients with the highest quality of products, service, and technical support and training to make the customer's experience as hassle-free as possible. We are a sales and service vendor to a large base of customers. If you can imagine it, GTS has the Machines, Media, Ink, and Software to help you create it. We are an equal opportunity employer. All positions require at 90 day probationary period.

  • Acworth, Georgia, United States Micro Tech Staffing Group Full time

    About This JobMicro Tech Staffing Group is a leader in technical staffing across the eastern seaboard, with nearly 40 years of experience. We place an average of 2,000 highly-skilled employees daily across our offices in Massachusetts, New Hampshire, Rhode Island, Connecticut, North Carolina, and Georgia.As a Recruiter, you will be instrumental in our...


  • Acworth, Georgia, United States Ingles Markets Full time

    OverviewIn a fast-paced grocery business, our Scanning Coordinators play a crucial role in ensuring the accuracy of weekly price changes and sale signs. As an Accurate Pricing Specialist, you will work diligently to maintain a high level of productivity while providing exceptional customer service.


  • Acworth, Georgia, United States Molly Maid Full time

    We are seeking a highly skilled and professional Residential Cleaning Specialist to join our team at Molly Maid. As a key member of our cleaning services team, you will be responsible for delivering exceptional customer service and maintaining the highest standards of cleanliness in residential homes.About the Role:Perform thorough and detailed cleaning...


  • Acworth, Georgia, United States CRH Full time

    Job SummaryThe Quality Technician is responsible for ensuring the quality of manufactured products by inspecting and auditing raw materials, products, and processes.Key ResponsibilitiesInspect and test raw materials and finished products to ensure quality standards and customer specifications.Investigate and report scrap product amounts and defect reasons to...


  • Acworth, United States CRH Full time

    Job ID: 503547Non-ExemptOldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers,...

  • Account Representative

    2 months ago


    Acworth, United States Micro Tech Staffing - Atlanta Full time

    Job DescriptionJob DescriptionWe are seeking an Account Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersProspect and contact potential customersReach agreed upon sales targets by the deadlineResolve...

  • Parts Specialist

    1 month ago


    Acworth, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 6391 Bells Ferry Road [Sales Associate / Team Member] As a Parts Specialist at O'Reilly Automotive, you'll: Deliver excellent customer service and ensure a positive customer experience; Support management in the accomplishment of assigned tasks; Maintain inventory control and store appearance; Demonstrate knowledge and passion for...


  • Acworth, Georgia, United States Allstate Insurance Agency - Bryan Wagy Full time

    About This OpportunityJoin a dynamic team at Allstate Insurance Agency - Bryan Wagy and take your insurance career to the next level as an Insurance Career Advancement Specialist.This role offers a unique blend of sales, business growth, and customer service, providing you with the ideal platform to develop your skills and grow professionally.Key...


  • Acworth, Georgia, United States Absolute Full time

    Job OverviewJob OverviewAbsolute is seeking a skilled HVAC Service Technician to join our team. The ideal candidate will have a minimum of 3 years of experience in the HVAC field and be able to handle a physical workload.Key Responsibilities:• Check refrigerant levels and inspect for leaks• Inspect and clean air filters• Clean and straighten condenser...


  • Acworth, Georgia, United States Wellstar Health System, Inc. Full time

    Job SummaryWe are seeking a highly skilled Cardiac Vascular Sonographer Reg to join our team at Wellstar Health System, Inc. The ideal candidate will have a strong background in echocardiography and vascular sonography, with the ability to perform a wide range of technical procedures.Key ResponsibilitiesPerform echocardiograms, treadmill, bicycle, or stress...


  • Acworth, United States NorthPoint Search Group Inc Full time

    Entry-Level Customer Service Professional - Acworth, GA Company: - A Leading Medical Device Company Location: Kennesaw Job Description: Are you looking to kick-start your career in the medical device industry with one of the largest and most reputable companies in the USA? Join our team as an Entry-Level Customer Service Professional, and let us provide you...


  • Acworth, Georgia, United States Bass Pro Shops Full time

    Key Responsibilities:• Provide exceptional customer service, ensuring a pleasant and productive shopping experience for all customers.• Demonstrate products to customers, showcasing their features and benefits.• Maintain a thorough knowledge of advertised sales and promotions, effectively communicating them to customers.• Assist with seasonal floor...


  • Acworth, Georgia, United States Sumter Local Government Consulting Full time

    Job Description:A sought-after City Treasurer is needed to lead the Finance and Customer Service Departments of Sumter Local Government Consulting, a renowned consulting firm. Located in Cobb County, Georgia, this charming city boasts a rich history, beautiful lakes, and an ideal climate.The ideal candidate will have a baccalaureate degree in finance or a...


  • Acworth, United States City of Acworth Full time

    Position Summary This position is responsible for assisting in the construction, repair, and maintenance of electrical infrastructure as authorized. Position Description ESSENTIAL FUNCTIONS Constructs and maintains electrical overhead and underground lines and equipment as authorized. Installs, maintains, and repairs electrical substation system equipment...

  • Sales Account Manager

    2 months ago


    Acworth, United States Micro Tech Staffing - NH Full time

    Job DescriptionJob DescriptionAre you looking for an exciting opportunity with a leader in the staffing industry? If you motivated and looking for a long-term career with a NO LIMIT cap on commissions you are encouraged to apply!Immediate opening to become a member of the Micro Tech Staffing Group Family as a Sales Representative in our Acworth, GA location...


  • Acworth, United States Allstate Insurance Agency - Bryan Wagy Full time

    Benefits: Career growth opportunities Bonus based on performance Paid time off Training & development Are you looking for an opportunity to grow and advance your career with an insurance company that people trust? As an Insurance Sales Specialist, you will be provided a proven to work system that will push to get the best out of you to assure you succeed to...


  • Acworth, United States Allstate Insurance Agency - Bryan Wagy Full time

    Benefits: Career growth opportunities Bonus based on performance Paid time off Training & development Are you looking for an opportunity to grow and advance your career with an insurance company that people trust? As an Insurance Sales Specialist, you will be provided a proven to work system that will push to get the best out of you to assure you succeed to...


  • Acworth, Georgia, United States NorthPoint Search Group Inc Full time

    Job Description:Entry-Level Customer Service ProfessionalAre you looking to start your career in the medical device industry with a leading company? We are seeking an Entry-Level Customer Service Professional to join our team.Key Responsibilities:Customer Engagement: Interact with customers in a friendly and professional manner through various communication...


  • Acworth, Georgia, United States 5H1 Hub International Gulf South, a Division of Hub International Midwest Limited Full time

    About 5H1 Hub International Gulf South, a Division of Hub International Midwest Limited:HUB International Gulf South, a Division of Hub International Midwest Limited, is a leading insurance and employee benefits broker providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products...

  • Lineworker - Journey

    4 weeks ago


    Acworth, United States City of Acworth Full time

    Position SummaryThis position is responsible for assisting in the construction, repair, and maintenance of electrical infrastructure as authorized.Position DescriptionESSENTIAL FUNCTIONSConstructs and maintains electrical overhead and underground lines and equipment as authorized.Installs, maintains, and repairs electrical substation system equipment as...