Patient Coordinator
2 weeks ago
- The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing.
- Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system. • Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patient's arrival or at minimum at time of arrival before visit.
- Communicate with appropriate staff regarding patient's arrival, and ensure that patient's medical record is available for physician.
- Process/update HIPAA-related paperwork and other institutional forms as necessary. • Collect or retrieve referrals or insurance authorizations as required. • Review status of waiting room on a routine basis and ensure that patients are kept advised of wait times.
- Ensures that patient has paid co-pay or collects co-pay under direction of billing staff, providing patient with receipt following established cash-control processes.
- May schedule patient for follow-up appointment as needed. Provide patient with guidelines for requesting medical records, if necessary.
- May perform simple charge entry tasks or enter payments collected from patients and prepare Cashier's deposit. Note: duties are mutually exclusive and may not be performed by the same employee.
- Answer phones for practice and schedule appointments.
- Follow all HIPAA and any other governmental or state agency requirements regarding the appropriate handling of PHI documents.
- May initiate reminder phones calls for next day appointments.
- Performs other related duties Describe Work Environment Work requires manual dexterity for handling charts and using office equipment - specifically the use of a computer keyboard and calculator.
- Must be able to stoop and bend to retrieve files and supplies, and sit, stand or move around for extended periods of time. Must be able to maneuver to photocopy insurance cards and move about the waiting room area speaking with patients.
Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.
Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.Company DescriptionPride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.\r
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Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.\r
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Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.
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