Patient Coordinator
8 hours ago
Title: Patient Coordinator
Location: Upper East Side
Org Unit: Multi-site Practice Management
Work Days: Monday-Friday
Weekly Hours: 35.00
Exemption Status: Non-Exempt
Salary Range: $22.11 - $26.32
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices
Position Summary
Under direct supervision, the Patient Coordinator performs frontline reception, registration, administrative and/or billing activities to contribute to an optimal customer service experience for patients and efficient patient flow for physicians within the Department.
Job Responsibilities
-
Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments
-
Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application.
-
Completes initial registration when scheduling new patients with all required demographic and insurance information. Retrieves and stores patient visit specific details such as authorization numbers and referring physicians.
-
Arrives patients in the practice management system to notify clinical team when patients are checked in and ready to see the physician.
-
If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and/or a referral, if required.
-
Distributes informational and specialty-specific educational brochures.
-
Educates patients about the patient portal and encourages patient participation.
-
Answers phones, responds to inquiries and triages calls to appropriate personnel.
-
Maintains waiting areas in a neat and tidy condition.
-
May be responsible for chaperone duties during patient exams as needed.
Education
- High school diploma or GED
Experience
Approximately 1 or more years of experience succeeding in a customer/patient service role over telephone and in-person.
Knowledge, Skills and Abilities
-
Previous experience using computerized appointment scheduling systems (EPIC preferred) and/or electronic Medical Record (eMR) system (ideally EPIC-Care).
-
Knowledge of CPT, ICD-9, and ICD-10 coding.
-
Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.
Licenses and Certifications
Working Conditions/Physical Demands
Standard office work
Weill Cornell Medicine is a comprehensive academic medical center that is committed to excellence in patient care, scientific discovery, and the education of future physicians and scientists in New York City and around the world. Our doctors and scientists - faculty from Weill Cornell Medical College, Weill Cornell Graduate School of Medical Sciences, and the Weill Cornell Physician Organization - are engaged in world-class clinical care and cutting-edge research that connect patients to the latest treatment innovations and prevention strategies. Located in the heart of the Upper East Side's scientific corridor, Weill Cornell Medicine's powerful network of collaborators extends to its parent university Cornell University; to Qatar, where an international campus offers a U.S. medical degree; and to programs in Tanzania, Haiti, Brazil, Austria and Turkey. Our medical practices serve communities throughout New York City, and our faculty provide comprehensive care at NewYork-Presbyterian Hospital/Weill Cornell Medical Center, NewYork-Presbyterian/Lower Manhattan Hospital, NewYork-Presbyterian Hospital/Brooklyn Methodist Hospital, NewYork-Presbyterian Hospital/Westchester Behavioral Health Center, and NewYork-Presbyterian/Queens. At Weill Cornell Medicine, we work together to treat each individual, not just their conditions or illnesses, as we strive to deliver the finest possible care for our patients - the center of everything we do. Weill Cornell Medicine is an Equal Employment Opportunity Employer. Weill Cornell Medicine provides equal employment opportunities to all qualified applicants without regard to protected status, including race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.
-
Patient Coordinator
1 month ago
New York, United States destinationone Consulting Full timedestinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...
-
Patient Coordinator
2 months ago
New York, United States destinationone Consulting Full timedestinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...
-
Patient Coordinator
2 months ago
New York, United States destinationone Consulting Full timeJob Descriptiondestinationone Consulting specializes in recruitment across diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, Food and more. We are proactively building a data bank for opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable...
-
Patient Coordinator
2 weeks ago
New York, United States Mount Sinai Health System Full timeGreet patients either in person or via telephone, enter and update their insurance/demographics in the practice management system. Verifies patients' insurance coverage prior to patient's appointment and advised patient of any insurance referrals or authorizations needed. Prior to patient's arrival or at minimum at time of arrival before visit. Communicate...
-
Patient Coordinator
2 weeks ago
New York, United States Mount Sinai Health System Full timeGreet patients either in person or via telephone, enter and update their insurance/demographics in the practice management system. Verifies patients' insurance coverage prior to patient's appointment and advised patient of any insurance referrals or authorizations needed. Prior to patient's arrival or at minimum at time of arrival before visit. Communicate...
-
Patient Care Coordinator
1 month ago
New York, New York, United States Body Harmony Physical Therapy Full timeJob Title: Patient Care CoordinatorAt Body Harmony Physical Therapy, we are seeking a highly skilled and compassionate Patient Care Coordinator to join our team.Job SummaryThe Patient Care Coordinator plays a vital role in ensuring the smooth and efficient delivery of healthcare services to patients. This position requires strong communication and...
-
Patient Care Coordinator
1 month ago
New York, New York, United States Housing Works Full timeJob Title: Patient Care CoordinatorHousing Works is seeking a highly skilled Patient Care Coordinator to join our Health Services team. As a Patient Care Coordinator, you will play a critical role in ensuring that our patients receive high-quality medical care and support.Key Responsibilities:Screen patients for insurance eligibility and provide medical case...
-
Patient Coordinator
2 weeks ago
New York, United States HonorVet Technologies Full timeDuties: Job Summary The Patient Coordinator I greets and establishes first contact with patients, or performs in a call center capacity. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Duties and Responsibilities • Greet patients either in person...
-
Patient Services Coordinator
1 month ago
New York, New York, United States Mount Sinai Health System Full timeAbout the RoleThe Patient Services Coordinator plays a vital role in ensuring the delivery of high-quality patient care. As a liaison between patients, physicians, and clinical staff, this individual is responsible for coordinating patient care activities and ensuring seamless communication throughout the healthcare process.Key ResponsibilitiesCollaborate...
-
Patient Coordinator
2 weeks ago
New York, United States Pride Health Full timeDo you want to put your Clerical/Administrative experience to good use in one of the best hospitals in NY? See below for an exciting Clerical/Administrative opportunity!Job Title: Patient CoordinatorLocation: New York, NY 10019Pay Range: $18.00/hr to $20.00/hrShift: 8hrs x 5 daysDuration: 13 weeks contractDuties:Answer phone calls and redirect calls to the...
-
Patient Care Coordinator
4 weeks ago
New York, New York, United States Tribeca Physical Therapy Full timeJob Title: Patient Care CoordinatorTribeca Physical Therapy is seeking an experienced Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional customer support to patients and their families. Your primary duties will include scheduling new patient evaluations, checking in patients, collecting...
-
Patient Care Coordinator
1 month ago
New York, New York, United States Tribeca Physical Therapy Full timeAbout Tribeca Physical TherapyTribeca Physical Therapy is a growing and innovative company that is seeking an experienced and part-time Front Office Patient Care Coordinator to join our team. Our Patient Care Coordinators play a vital role in providing exceptional customer support to our patients, from the initial phone call to the final visit and beyond.Job...
-
Patient Care Coordinator
4 weeks ago
New York, New York, United States Apicha Community Health Center Full timeJob Title: Patient Care CoordinatorJob Summary:We are seeking a dedicated Patient Care Coordinator to join our team at Apicha Community Health Center. The ideal candidate will have a strong passion for providing exceptional patient care and a commitment to removing barriers to healthcare access.Key Responsibilities:Provide direct services to patients living...
-
Patient Care Coordinator
1 month ago
New York, New York, United States Psychiatry Practice Partners Full timeJob Title: Patient Care CoordinatorWe are seeking a highly motivated and compassionate Patient Care Coordinator to join our team at Lenox Hill Mind Care. As a key member of our clinical support team, you will play a vital role in providing exceptional patient care and support in our NYC center.Job Summary:The Patient Care Coordinator will be responsible for...
-
Patient Care Coordinator
3 weeks ago
New York, United States South Shore Health Full timeJob Title: Patient Care Coordinator Job Summary The Patient Care Coordinator is responsible for providing safe and timely transportation of patients, specimens, and equipment within the hospital. This role requires excellent communication and customer service skills, as well as the ability to work effectively in a fast-paced environment. Key...
-
Patient Registration Coordinator
4 weeks ago
New York, New York, United States Northwell Health Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Registration Coordinator to join our team at Northwell Health. In this role, you will be responsible for admitting patients and providing information regarding hospital rules and regulations.Key ResponsibilitiesConduct interviews to obtain demographics and insurance informationKey...
-
Patient Care Coordinator
4 weeks ago
New York, United States Bronx Community Health Network Inc Full timeJob Title: Patient NavigatorAt Bronx Community Health Network Inc, we are seeking a highly skilled Patient Navigator to join our team. As a Patient Navigator, you will play a critical role in ensuring that our patients receive the highest quality care and support.Key Responsibilities:Establish and maintain close relationships with patients to understand...
-
Patient Care Coordinator
4 weeks ago
New York, New York, United States Weill Cornell Medical College Full timeJob SummaryWe are seeking a highly skilled Patient Coordinator to join our team at Weill Cornell Medicine. As a Patient Coordinator, you will play a critical role in providing exceptional patient care and ensuring a smooth experience for our patients.Key ResponsibilitiesPerform front-end revenue cycle processes, including check-in/check-out of patients and...
-
Patient Care Coordinator
4 weeks ago
New York, New York, United States Apicha Community Health Center Full timeWe are seeking a dedicated and compassionate Patient Navigator to join our team at Apicha Community Health Centers. As a Patient Navigator, you will play a vital role in providing field-based case management services to patients enrolled in our HIV care coordination program.Your primary responsibility will be to build strong relationships with HIV-positive...
-
Patient Care Coordinator
4 weeks ago
New York, United States Housing Works Full timeDescription Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and...
