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Administrative Assistant
1 month ago
Responsibilities:
• Efficiently handle inbound and outbound calls as part of customer service responsibilities
• Draft and submit contracts to the relevant offices within Virginia
• Manage the scheduling of consultation calls with attorneys across different offices
• Promptly engage leads to ensure quick response times
• Handle data entry tasks with accuracy and precision
• Maintain clear and detail oriented email correspondence with clients and team members
• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for various administrative tasks
• Ensure all customer records are kept up-to-date and accurate.• Minimum of 2 years experience working as an Administrative Assistant or in a similar role
• Proficiency in answering inbound calls, handling both inbound and outbound calls
• Exceptional customer service skills, with a focus on client satisfaction and relationship building
• Experience in data entry, with a keen eye for detail and accuracy
• Proficient in email correspondence, with excellent written communication skills
• Familiarity with scheduling appointments, managing calendars, and coordinating meetings
• Fluency in Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word
• Ability to multitask, prioritize, and manage time effectively
• Strong organizational skills, with an emphasis on efficiency and meeting deadlines.