Call center Agent

1 week ago

Scottsdale, United States Randstad Full time
Job DescriptionJob Description

NOW HIRING FOR JANUARY 2025Our client is preparing for the new year and so are we Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming year.These are hybrid call center representative positions out of the office in Scottsdale, AZ. The pay rate for these positions is $23/hourInternet speed verification is required during training (expectation is 1 GB but the minimum required is 40Mbps download and 10Mbps upload while on the VPN), contractors are paid an internet stipend of $80/month to maintain this expectation. Additional speed tests may be required if system issues are occurring.

salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

  • Provides exceptional client service through strong interpersonal and client relationship management (CRM) skills.

  • Serves as the initial point of contact for clients. Follows standardized procedures to meet client needs. May conduct research for complex requests.

  • Self-sufficient and able to utilize multiple resources to find answers and resolutions independently while meeting department efficiency metrics.

  • Documents client and team feedback in support of service improvement efforts within the business.

  • Uses consultative approach to position products and services to clients.


Skills
  • Call Center
  • CRM
  • Customer Service
  • Data Collection
  • Telephone Etiquette
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

  • Call Center Agent

    4 weeks ago

    Scottsdale, United States Angela Scribe Full time

    Job Title: Call Center AgentLocation: Scottsdale, AZ Job Type: Full-Time Department: Customer Service Reports to: Call Center Supervisor / Manager Job Overview: We are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, assisting customers...

  • Call Center Agent

    3 weeks ago

    Scottsdale, United States Angela Scribe Full time

    Job Title: Call Center Agent Job Summary: We are looking for a motivated and customer-focused Call Center Agent to join our support team. As a Call Center Agent, you will be the first point of contact for customers, helping them resolve issues, answer questions, and provide information about our products and services. A successful candidate will have strong...

  • Call Center Agent

    3 days ago

    Scottsdale, United States Angela Scribe Full time

    Job Title: Call Center Agent Location: Scottsdale, AZ Job Type: Full-Time Job Overview: We are seeking a dedicated and customer-focused Call Center Agent to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and providing a positive experience. If you have strong...

  • Call Center Reservations Agent

    1 month ago

    Scottsdale, United States Roberts Communities Full time

    Sales Reservations Agent plays a crucial role in driving sales revenue, enhancing customer satisfaction, and maintaining operational efficiency in the reservation and sales process. They serve as a primary point of contact for customers, requiring ex Reservations, Agent, Call Center, Reservation, Customer Service, Hospitality, Retail, Property Management

  • Call Center Agent

    3 weeks ago

    Scottsdale, United States STK Steakhouse Full time

    The ONE Group is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion! Apply now to join the world of VIBE DINING as a key part of the guest experience! We are...

  • Call Center Customer Service Agent

    2 weeks ago

    Scottsdale, United States Fresh Form Draft Full time

    Call Center Customer Service AgentDepartment: Questify Fitness Employment Type: Full Time Location: Scottsdale, AZ Compensation: $1,150 - $1,300 / week Description At Questify Fitness, we're not just a gym; we're your partner on your journey to a healthier, happier, and more vibrant life. Whether you're a seasoned fitness enthusiast or taking your first...

  • Call Center Customer Service Agent

    3 weeks ago

    Scottsdale, United States Elle Seller Full time

    The Call Center Customer Service Agent will be responsible for providing excellent customer service support via phone, email, and chat. This role requires individuals who can handle a high volume of inbound and outbound calls, resolve customer inquiries, and maintain a high level of professionalism and empathy. Salary: $800 - $1200 /week Job Type: Full-time...

  • Call Center Reservations Agent

    1 month ago

    Scottsdale, United States SBR Management LLC Full time

    Job Type Full-time Description Position Summary: Sales Reservations Agent plays a crucial role in driving sales revenue, enhancing customer satisfaction, and maintaining operational efficiency in the reservation and sales process. They serve as a primary point of contact for customers, requiring excellent communication skills, attention to detail, and a...

  • Consumer Services Inbound Call Agent III

    1 month ago

    Scottsdale, United States GTN Technical Staffing Full time

    Consumer Services Inbound Call Agent III HIGHLIGHTS Location: Remote (AZ) Position Type: Contract Hourly / Salary: BOE Our client is looking for a Consumer Services Inbound Call Agent III to join their team! Overall Purpose This position will be responsible for servicing multiple call types regarding experience and identifying fraudulent activity. ...

  • Consumer Services Inbound Call Agent III

    1 month ago

    Scottsdale, United States GTN Technical Staffing Full time

    Consumer Services Inbound Call Agent III HIGHLIGHTS Location: Remote (AZ) Position Type: Contract Hourly / Salary: BOE Our client is looking for a Consumer Services Inbound Call Agent III to join their team! Overall Purpose This position will be responsible for servicing multiple call types regarding experience and identifying fraudulent activity. ...

  • Call Center Supervisor

    3 weeks ago

    Scottsdale, Arizona, United States Pinnacle Fertility Full time

    Job Title: Call Center SupervisorPinnacle Fertility is a leading fertility care platform that supports high-performing clinics nationwide. As a Call Center Supervisor, you will play a crucial role in ensuring exceptional patient experiences through effective team leadership and customer service.Key Responsibilities:Lead and manage call center teams to...

  • Consumer Services Inbound Call Agent I

    1 month ago

    Scottsdale, United States GTN Technical Staffing Full time

    Consumer Services Inbound Call Agent I HIGHLIGHTS Location: Remote (AZ) Position Type: Contract Hourly / Salary: BOE Our client is looking for a Consumer Services Inbound Call Agent I to join their team! Overall Purpose This position will be responsible for servicing multiple call types regarding FCRA experience and isting with consumer reporting...

  • Consumer Services Inbound Call Agent I

    1 month ago

    Scottsdale, United States GTN Technical Staffing Full time

    Consumer Services Inbound Call Agent I HIGHLIGHTS Location: Remote (AZ) Position Type: Contract Hourly / Salary: BOE Our client is looking for a Consumer Services Inbound Call Agent I to join their team! Overall Purpose This position will be responsible for servicing multiple call types regarding FCRA experience and isting with consumer reporting...

  • Patient Care Call Center Representative

    3 weeks ago

    Scottsdale, Arizona, United States Savas Health Full time

    Job SummaryWe are seeking a compassionate and experienced Patient Care Call Center Agent to join our team at Savas Health. As a Patient Care Call Center Agent, you will provide exceptional patient care experiences through empathetic and effective communication, addressing patient concerns, and facilitating timely resolutions.Key ResponsibilitiesAnswer...

  • Call center representative

    4 weeks ago

    Scottsdale, United States Randstad Full time

    NOW HIRING FOR JANUARY 2025 Our client is preparing for the new year and so are we! Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming year. These are hybrid call...

  • Call Center Customer Service Agent

    4 weeks ago

    Scottsdale, United States Angela Scribe Full time

    Job Title: Call Center Customer Service Assistant Location: Scottsdale, AZ Job Type: Full-Time Company: Angela Scribe Job Summary: We are seeking a motivated and customer-oriented Call Center Customer Service Assistant to join our team. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving...

  • Call Center Representative

    1 month ago

    Scottsdale, United States Randstad Full time

    Job DescriptionJob DescriptionNOW HIRING FOR JANUARY 2025Our client is preparing for the new year and so are we! Apply today to be on the list for the next classes, starting in January 2025. A recruiter will be in contact with you as soon as possible to discuss the position and get you ready to start as soon as official recruitment begins for the coming...

  • Consumer Services Inbound Call Agent I-Contractor

    4 weeks ago

    Scottsdale, Arizona, United States Early Warning Services, LLC Full time

    Job Title: Consumer Services Inbound Call Agent I-ContractorAt Early Warning Services, LLC, we're dedicated to powering and protecting the U.S. financial system with innovative solutions. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of...

  • Consumer Services Inbound Call Agent III-Contractor

    2 weeks ago

    Scottsdale, Arizona, United States Early Warning Services, LLC Full time

    Job SummaryEarly Warning Services, LLC is seeking a highly skilled Inbound Call Agent III-Contractor to join our team. As a key member of our consumer services team, you will be responsible for servicing multiple call types regarding Zelle experience and identifying fraudulent activity.Key ResponsibilitiesCommunicate effectively with consumers in an inbound...

  • Call Center Representative

    2 weeks ago

    Scottsdale, United States Elle Seller Full time

    We are seeking a dynamic and motivated Call Center Representative to join our team in delivering exceptional customer service. This role is crucial in ensuring that our customers receive timely support and assistance while also helping to uphold our company's reputation for excellence. As a Call Center Representative, you will engage with customers through...