Administrative Assistant
1 month ago
Responsibilities:
• Provide excellent customer service, addressing customer inquiries and resolving issues effectively
• Assist in sales operations, contributing to the growth and profitability of the business
• Perform various office functions to ensure smooth and efficient operations
• Conduct training sessions to enhance the skills and knowledge of team members
• Participate in planning activities, contributing to the development and implementation of strategic plans
• Assist in market forecasting, providing valuable inputs based on data analysis
• Ensure all processes are automated where possible to increase efficiency
• Use speech recognition tools to streamline communication processes
• Manage quality assurance to ensure all processes, services, and products meet quality standards
• Maintain and update customer credit records, ensuring data accuracy at all times.• Proficiency in Customer Service with a focus on maintaining positive client relationships
• Demonstrated experience in Sales, with the ability to meet set targets and drive revenue growth
• Ability to manage Office Functions efficiently, ensuring smooth operation of daily tasks
• Experience in Training staff, developing and implementing training programs to improve team performance
• Strong Planning and Forecasting skills, with the ability to predict future trends and make strategic decisions
• Ability to create and understand Specifications for projects or products
• Excellent Explanation skills, with the ability to clearly communicate complex information
• High School Diploma or equivalent educational qualification
• Knowledge of Automate Processes, with the ability to use technology to streamline operations
• Familiarity with Speech Recognition software and its applications in a business setting
• Experience in Quality Assurance Management, ensuring products or services meet set quality standards.
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