Site Support Specialist

3 days ago


Wilmington, United States Aerotek Full time
Job DescriptionJob DescriptionJob Title: Delivery Driver 26/hr Job Description

You will be the first point of customer contact for general inquiries about orders, scheduling, delivery of products, and more. You will adeptly manage all customer inquiries and requests, accurately enter quotes and orders using our ERP system (Prophet 21), and utilize automated or semi-automated systems and processes put in place by our Solutions team. Additionally, you will expedite all open quotes and orders with urgency and accuracy, check on inventory specific to the customer, and ensure that all Min/Max levels and safety stock are adequate. You will focus on customer-specific requirements and function as a liaison between Account Managers, Specialists, Customer Experience Managers, and other departments as needed. Continual learning of all services, programs, processes, and product offerings is expected, along with following all customer guidelines and procedures as it pertains to your position.

Responsibilities
  • Be the first point of customer contact for general inquiries about orders, scheduling, and delivery of products.
  • Manage all customer inquiries and requests adeptly.
  • Accurately enter quotes and orders using the ERP system (Prophet 21).
  • Learn, understand, and utilize automated or semi-automated systems and processes, including vending machines and wireless warehouse systems.
  • Expedite all open quotes and orders with urgency and accuracy.
  • Check on inventory specific to the customer and ensure that Min/Max levels and safety stock are adequate.
  • Focus on customer-specific requirements.
  • Function as a liaison between Account Managers, Specialists, Customer Experience Managers, and other departments as needed.
  • Engage in continual learning of all service, programs, processes, and product offerings.
  • Follow all customer guidelines and procedures related to your position.
Essential Skills
  • Shipping & receiving
  • Data entry
  • Warehouse distribution
  • Customer service
Additional Skills & Qualifications
  • Attention to detail
  • Valid driver's license
Why Work Here?

We offer competitive pay and a dynamic work environment where you can grow and develop your skills. Our team values continual learning and provides opportunities to engage with innovative solutions and processes. Join us for a rewarding career in a supportive and engaging workplace.

Work Environment

You will work in a warehouse setting and across seven sites at Wilmington Air Park. The environment is fast-paced and involves the use of various technologies and equipment to support efficient operations.

Job Type & Location

This is a Contract to Hire position based out of Wilmington, Ohio.

Pay and Benefits

The pay range for this position is $26.00 - $26.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Wilmington,OH.

Application Deadline

This position will be accepting applications until Jan 14, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.Company DescriptionWe know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

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