Front Desk Coordinator

3 weeks ago


Stamford, United States Robert Half Full time
Job DescriptionJob Description

We are seeking a Front Desk Coordinator to join our team in STAMFORD, Connecticut. In this role, you will provide administrative assistance, manage multi-line phone systems, and offer concierge services. This role also involves assisting C-suite executives and is part of a contract to hire employment opportunity.


Responsibilities:

• Provide general administrative support, including processing paperwork and maintaining files

• Manage a multi-line phone system, directing calls to appropriate personnel

• Provide high-level customer service, resolving customer inquiries in a timely manner

• Offer concierge services, assisting with various tasks as needed

• Provide assistance to C-suite executives, handling sensitive information with discretion

• Monitor and maintain customer accounts, taking appropriate action as necessary

• Utilize strong interpersonal skills to interact with clients and team members

• Ensure the front desk area is organized and presents a professional image

• Assist with other administrative tasks as assigned by management.

• Proven experience in Administrative Assistance
• Demonstrated ability in providing Concierge Services
• Excellent Customer Service skills
• Strong Interpersonal Skills
• Knowledge of advertising industry
• Ability to handle multiple tasks and prioritize work
• Proficiency in using office software including MS Office Suite
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• High level of discretion and confidentiality
• Demonstrated ability to manage front desk operations effectively
• Ability to handle stressful situations and remain calm under pressure
• High school diploma or equivalent education level
• Must be legally able to work in the specified location.

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