Client Account Manager

3 days ago


Macon, United States EOTM - Partners Professional Full time
Job DescriptionJob Description

Partners Personnel is seeking an Client Account Manager for our client in the Macon, GA area. This is a Direct Hire opportunity. Hours Monday to Friday 11:00 am to 7:00 pm. Salary $41,600 to 45,760/DOE. Great Benefits.

Key Responsibilities:

  • Responsible for building and maintaining strong relationships with clients through effective communications, via phone and/or email.
  • Process incoming customer orders via email, website and EDI, ensuring prompt processing of order and ensuring prompt accurate delivery of quantity, item and location
  • Resolve customer inquiries by ensuring accuracy of delivery dates, product availability and shipping information.
  • Follow up customer inquiries, utilizing probing and problem-solving skills to address issues effectively
  • Work with other departments, to resolve customer issues and ensure smooth order fulfillment
  • Determine in-house product availability and place orders with appropriate parties to ensure prompt delivery.
  • Other duties as needed.

Qualifications:

  • Two years previous experience in account management or customer service, preferably in a fast-paced environment.
  • Strong communication skills, both verbal and written.
  • Excellent problem-solving abilities and attention to detail.
  • Proficient in Microsoft Office Suite and experience with EDI systems is a plus.
  • Ability to multitask and manage time effectively.
  • A positive attitude and a passion for customer service.


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