Client Account Manager
3 days ago
Partners Personnel is seeking an Client Account Manager for our client in the Macon, GA area. This is a Direct Hire opportunity. Hours Monday to Friday 11:00 am to 7:00 pm. Salary $41,600 to 45,760/DOE. Great Benefits.
Key Responsibilities:
- Responsible for building and maintaining strong relationships with clients through effective communications, via phone and/or email.
- Process incoming customer orders via email, website and EDI, ensuring prompt processing of order and ensuring prompt accurate delivery of quantity, item and location
- Resolve customer inquiries by ensuring accuracy of delivery dates, product availability and shipping information.
- Follow up customer inquiries, utilizing probing and problem-solving skills to address issues effectively
- Work with other departments, to resolve customer issues and ensure smooth order fulfillment
- Determine in-house product availability and place orders with appropriate parties to ensure prompt delivery.
- Other duties as needed.
Qualifications:
- Two years previous experience in account management or customer service, preferably in a fast-paced environment.
- Strong communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Proficient in Microsoft Office Suite and experience with EDI systems is a plus.
- Ability to multitask and manage time effectively.
- A positive attitude and a passion for customer service.
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