Sr Mgr of Order to Cash and AR Mgr

1 month ago


Southfield, United States Robert Half Full time
Job DescriptionJob Description

Senior Manager, Global Process Owner – Order to Cash (O2C)

Our client, a global manufacturer, is seeking a Senior Manager to lead their Order to Cash (O2C) and Accounts Receivable functions within the Shared Services department. This role focuses on optimizing the O2C process, ensuring accurate invoicing, timely payment collection, and efficient payment application. The ideal candidate will spearhead global O2C initiatives and drive improvements in cash flow, customer satisfaction, and operational efficiency.

Key Responsibilities:

  • Order to Cash Process Leadership: Oversee the design, standardization, and optimization of the global O2C process, including invoicing, collections, and accounts receivable. Analyze workflows, implement best practices, and enhance operational effectiveness.
  • Accounts Receivable Management: Manage the accounts receivable function to minimize credit risk, ensure timely collections, and optimize cash flow. Monitor overdue payments and resolve disputes in adherence to company policies.
  • Billing and Invoicing: Ensure accurate, timely invoicing for products and services. Implement controls to reduce errors and improve efficiency.
  • Customer Relationship Management: Collaborate with sales, customer service, and account managers to resolve customer inquiries and disputes, enhancing customer satisfaction.
  • Technology Implementation: Partner with IT to select and implement ERP-agnostic O2C solutions (such as Blackline AR). Leverage technology to automate processes and enhance data visibility.
  • Policy Development & Compliance: Establish policies for O2C processes, ensuring adherence to internal and external regulations. Lead efforts to mitigate financial risks and handle sensitive information securely.
  • KPI Development & Reporting: Define and track KPIs to measure O2C efficiency. Report to senior management on order fulfillment, revenue recognition, and cash flow projections.
  • Change Management & Training: Lead change initiatives related to process redesign and technology adoption. Provide training and support for successful global transitions.
  • Team Leadership & Development: Recruit, develop, and lead a high-performing O2C team. Set clear goals, encourage accountability, and foster continuous improvement.


For immediate and confidential consideration please apply today. If you have questions or if you would like more informati,on please call Jeff Sokolowski directly at (248)365-6131.

Skills and Qualifications:

•           Bachelor's degree in business, finance, accounting, or a related field; advanced certifications (CPA, CMA, CCE) are preferred.

•           5-8 years of relevant experience in O2C, accounts receivable, or financial operations, with at least 3-5 years in a leadership role.

•           Proven experience managing global O2C processes within a manufacturing or shared services environment.

•           Strong knowledge of ERP systems and O2C technologies, particularly ERP-agnostic tools like Blackline AR.

•           Excellent communication and interpersonal skills, with the ability to collaborate effectively across global teams and stakeholders.

•           Strategic thinker with a track record of driving process improvements and managing complex global initiatives.

•           Experience managing multi-currency transactions and working with diverse teams across different time zones.

Work Environment:

•           Office Setting: Typically works in a corporate or regional office environment. Occasional travel may be required to collaborate with teams and stakeholders in different global regions.

•           Global Scope: This role operates across multiple time zones, requiring flexibility for early morning or late-night meetings to support global operations.

•           Deadline Pressure: Works in a fast-paced environment.




  • Southfield, Michigan, United States Presbyterian Villages of Michigan Full time

    Job Title: Director of Business OperationsJob Summary:The Director of Business Operations will oversee the financial and business operations of Presbyterian Villages of Michigan, ensuring the efficient management of resources and the achievement of organizational goals. This role will be responsible for managing the financial business operations, including...


  • Southfield, Michigan, United States Presbyterian Villages of Michigan Full time

    Job Title: Business Operations Director - Financial Management ExpertSalary: $120,000 - $150,000 per yearJob Description:Overview:The Business Operations Director - Financial Management Expert will be responsible for managing the financial operations of Presbyterian Villages of Michigan. This includes supervising the Accounts Payable and Payroll staff,...


  • Southfield, United States Belle Tire Full time

    JOB SUMMARY: Belle Tire is seeking an experienced Project Manager with a strong background in Supply Chain Management to lead and coordinate a number of strategic, cross-functional projects. The ideal candidate will possess exceptional organizational skills, a strategic mindset, and the ability to drive initiatives that enhance operational efficiency. You...

  • Sr. Project Manager

    3 weeks ago


    Southfield, United States Belle Tire Full time

    JOB SUMMARY: Belle Tire is seeking an experienced Project Manager with a strong background in Supply Chain Management to lead and coordinate a number of strategic, cross-functional projects. The ideal candidate will possess exceptional organizational skills, a strategic mindset, and the ability to drive initiatives that enhance operational efficiency. You...

  • Pharmacy Technician

    3 months ago


    Southfield, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...

  • Billing Manager

    2 months ago


    Southfield, United States Hospice of Michigan Full time

    Summary:Ensures all billing/patient financial services (PFS) functions are completed timely, cash flow and revenue is maximized, andprocesses are monitored in accordance with regulatory requirements of government agencies and third party payers.Functions as a facilitator, trainer, collaborator and coach to apply the talents and resources available to...

  • Restaurant Delivery

    2 weeks ago


    Southfield, United States DoorDash Full time

    Your Time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live.As a Dasher, you can be your own boss and enjoy the flexibility of choosing when, where, and how much you earn. All you need is a mode of transportation (bike, car,...


  • Southfield, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH Recruitment Solutions is supporting a client of ours location in downtown Detroit. They are a law office and are seeking professionals with experience as a Collection Specialist within a law firm. This is a Contract/Temporary position. Reason open:Year-end collections support2 positions available: Collections Specialist,...

  • Pharmacy Technician

    2 months ago


    Southfield, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...

  • Pharmacy Technician

    1 month ago


    Southfield, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Southfield, United States BASF Corporation Full time

    **Now hiring! Customer Care Coordinator - Automotive Refinish** **Southfield, MI** We are looking for a Customer Care Coordinator to join our Coatings team in Southfield, MI. **Come create chemistry with us!** BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world....


  • Southfield, United States Atwell, LLC Full time

    Job DescriptionJob DescriptionAtwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned...

  • Registered Nurse

    5 months ago


    Southfield, United States Hospice of Michigan Full time

    Job Summary: Provides professional nursing services or supervises the provision of nursing services to hospice patients in accordance with accepted standards of practice and organizational guidelines. May perform nursing services in a variety of care settings and/or roles, including but not limited to case management, admissions or on-call. Essential...


  • Southfield, United States Presbyterian Villages of Michigan Full time

    An Immediate opportunity for a Human Resources Administrative Assistant to join Presbyterian Villages of Michigan, a premier non-profit senior housing and services organization.For Immediate consideration visit www.pvm.org to upload your resume, complete an application, including your compensation expectations.The HR Administrative Assistant is responsible...


  • Southfield, United States Quality Home Health Care SVS of MI Full time

    Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking an Occupational Therapist to join our team! An Occupational Therapist (OT) administers occupational therapy to patients on an intermittent basis in their place of residence, This is preformed in accordance with physician orders and plan...

  • Financial Aid Officer

    4 months ago


    Southfield, United States Arizona College of Nursing Full time

    Why You Should Work With Us:: Arizona College of Nursing is seeking a Financial Aid Officer to join our growing Southfield, Michigan campus! This position is located 100% on-site at the campus. Arizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities...

  • Pharmacy Technician

    3 months ago


    Southfield, MI, United States ChenMed Full time

    We’re different than most primary care providers. The Pharmacy Technician is responsible for assisting with the practice of pharmacy in accordance with state and federal regulations. The incumbent is responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Duties and responsibilities include assisting and...


  • Southfield, United States Interim HealthCare of Oakland County Full time

    Job DescriptionJob DescriptionHome Health Speech-Language Pathologist (SLP) in the Tri-County AreaCare for others—and yourself—in a therapy career designed for work-life balance! As a Home Health Speech Language Pathologist - SLP for Interim HealthCare®, you’ll play a vital role in a patient’s restoration while enjoying the freedom and flexibility...

  • Pharmacy Technician

    3 months ago


    Southfield, MI, United States ChenMed Full time

    We’re unique. You should be, too. We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Southfield, United States Sherwin-Williams Full time

    Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain...