Customer Care Coordinator
6 days ago
**Now hiring Customer Care Coordinator - Automotive Refinish**
**Southfield, MI**
We are looking for a Customer Care Coordinator to join our Coatings team in Southfield, MI.
**Come create chemistry with us**
BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the worlds leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency. At the heart of our business are our people and our trainers who take care of our customers needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions.
Under direct supervision of the Customer Care Manager, this position is responsible for the entire order fulfillment process. The successful candidate will understand and follow defined Customer Care processes and procedures and serve as the BASF primary point of contact for customers. Our dedicated Customer Care Team communicates with confidence and reacts quickly to resolve customer issues. Whether its answering service questions, directing customers to the BASF product experts, or following up on a shipment, we consider our Customer Care team to be our problem solving and solution champions delivering winning results to customers.
**As a Customer Care Coordinator - Automotive Refinish, you create chemistry by...**
+ Effectively and efficiently managing order to cash process activities such as entering and processing orders, expediting, basic returns, back-order monitoring, sample and zero-dollar orders, consignment order process and removing obstacles that may impact customer requirements and BASF ability to satisfy them.
+ Understanding and following customer non-conformance process.
+ Completing material availability inquiries and price discrepancy reporting.
+ Performing concise and timely accounts receivable reconciliation.
+ Contributing directly to supply chain initiatives of Days Sales Outstanding (DSO) including managing slow moving or aged inventory reduction via direct interaction with sale/product management and customers.
+ Providing consistent quality service and acting as liaison for customers and external service providers.
+ Understanding and enforcing stated business rules and raise awareness to situations where resolution requires cross functional coordination
**If you...**
+ Have a HS Diploma or equivalent with at least 2 years of professional experience (internships included) OR a Bachelor's degree with at least one year experience preferred.
+ Have computer proficiency with Microsoft office suite of products (Outlook/Excel/Word) and web-based applications.
+ Have demonstrated ability to handle multiple PC applications.
+ Have ability to interact with the customer in helpful and friendly manner and to understand customer needs and work well in a team environment.
+ Have ability to set priorities and manage time in a dynamic working environment.
+ Have strong verbal and written communication skills and strong problem-solving skills.
It is Desired
+ A degree in supply chain management or Logistics; knowledge and understanding of supply chain process, materials planning
+ Knowledge and/or skill in SAP (Cobalt or S4HANA)
+ Developed business acumen
+ Knowledge of Non-conformance Management (NCM) process
+ Basic knowledge of eCommerce platforms
**Create your own chemistry with you@BASF**
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. Its what we call **you@BASF** . We are committed to providing benefits, programs, and opportunities that support our employees overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
+ Flexible work arrangements whenever possible
+ Highly competitive retirement savings plan with company match and investment options
+ Well-being programs that include comprehensive mental health support for you and your household family members
+ Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
+ Back-up child and elder care with discount programs for families of all ages and stages
+ Mentoring and career development opportunities that allow you to share, learn, and thrive
+ Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
+ Employee crisis support for when the unexpected happens
+ Access to our BASF wine cellar, employee discounts, and much more
**About us**
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
**Privacy statement**
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.
**Equal employment opportunities**
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis.
-
Hospice Care Coordinator
4 weeks ago
Southfield, Michigan, United States Amber Hospice Care LLC Full timeAbout the RoleThe Personnel/Clerical Support Coordinator is a vital member of our team at Amber Hospice Care LLC, responsible for assisting in the direction and coordination of office activities within the Agency. This role functions under the direction of the Agency Administrator and requires a qualified individual with hospice experience and expertise in...
-
Home Health Care Scheduling Coordinator
1 week ago
Southfield, Michigan, United States Hope at Home Health Care Full timeWe are seeking a skilled Patient Care Coordinator to join our team at Hope at Home Health Care. As a key member of our home health care team, you will be responsible for ensuring seamless transitions of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care...
-
Home Health Care Scheduling Coordinator
1 month ago
Southfield, Michigan, United States Hope at Home Health Care Full timeJob Title: Intake Specialist Home HealthcareWe are seeking a highly organized and detail-oriented Intake Specialist to join our team at Hope at Home Health Care. As an Intake Specialist, you will play a critical role in ensuring seamless transitions of patients to home care by providing direct oversight of patient education and preparation for home care,...
-
Customer Care Coordinator
4 days ago
Southfield, Michigan, United States BASF Corporation Full time**About the Role**We are seeking a highly skilled Customer Care Coordinator to join our Coatings team in Southfield, MI. As a key member of our team, you will be responsible for the entire order fulfillment process, ensuring seamless communication with customers and internal stakeholders.**Key Responsibilities**Effectively manage order to cash process...
-
Healthcare Intake Coordinator
4 days ago
Southfield, Michigan, United States Hope at Home Health Care Full timeAs a key member of the Hope at Home Health Care team, the Intake/Scheduling Coordinator plays a vital role in ensuring seamless patient care. This position is responsible for coordinating all aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and...
-
Customer Service Respiratory Coordinator
4 days ago
Southfield, Michigan, United States Hart Medical Equipment Full timeJob SummaryHart Medical Equipment is seeking a highly skilled Respiratory Customer Service Coordinator to provide exceptional service to our customers. The ideal candidate will have a strong background in customer service and a passion for delivering high-quality support.Key Responsibilities:Provide exceptional customer service to internal and external...
-
Intake/Scheduling Coordinator
4 weeks ago
Southfield, United States Hope at Home Health Care Full timeResponsible for coordinating all aspects of the patient intake process, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Coordinates all daily patient referral and...
-
Healthcare Intake Coordinator
3 weeks ago
Southfield, Michigan, United States Hope at Home Health Care Full timeJob SummaryWe are seeking a highly skilled and organized Intake/Scheduling Coordinator to join our team at Hope at Home Health Care. As a key member of our operations team, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and maintaining positive relationships with...
-
Healthcare Coordinator
2 weeks ago
Southfield, Michigan, United States Hope At Home Health Care Full timeJob SummaryHope At Home Health Care is seeking a skilled Patient Intake Specialist to join our team. As a key member of our intake team, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and providing exceptional customer service.Key Responsibilities:Coordinate daily...
-
Healthcare Coordinator
2 weeks ago
Southfield, Michigan, United States Hope at Home Health Care Full timeJob SummaryWe are seeking a highly skilled and organized Intake/Scheduling Coordinator to join our team at Hope at Home Health Care. As a key member of our operations team, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and maintaining positive relationships with...
-
Healthcare Intake Coordinator
1 week ago
Southfield, Michigan, United States Hope at Home Health Care Full timeAs a key member of our team at Hope at Home Health Care, the Healthcare Intake Coordinator plays a vital role in ensuring seamless patient transitions from referral to home care. This position requires strong communication and organizational skills, with a focus on coordinating daily patient referral and intake operations.Key Responsibilities:Coordinates all...
-
Healthcare Intake Coordinator
2 weeks ago
Southfield, Michigan, United States Hope at Home Health Care Full timeJob SummaryWe are seeking a highly organized and detail-oriented Intake and Scheduling Coordinator to join our team at Hope at Home Health Care. As a key member of our staff, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and maintaining positive relationships with...
-
Nurse Care Coordinator
2 weeks ago
Southfield, Michigan, United States Custom Home Health Inc Full timeCustom Home Health Inc: A Culture of ExcellenceAt Custom Home Health Inc, we're dedicated to delivering exceptional care and support to our patients and their families. As a SOC Registered Nurse, you'll be part of a talented team that prioritizes compassion, collaboration, and innovation.Why Choose Custom Home Health Inc?Culture of Excellence: Our commitment...
-
Healthcare Intake Coordinator
4 days ago
Southfield, Michigan, United States Hope at Home Health Care Full timeJob SummaryHope at Home Health Care is seeking a skilled Healthcare Intake Coordinator to join our team. As a key member of our staff, you will be responsible for coordinating all aspects of the patient intake process, ensuring seamless transitions of patients to home care, and maximizing third-party reimbursement through participation in insurance...
-
Nurse Care Coordinator
1 week ago
Southfield, Michigan, United States Total Renal Care Full timeAbout the Role:We are seeking a skilled Registered Nurse to join our team as a Dialysis Team Lead. In this role, you will be responsible for overseeing a group of up to 16 dialysis patients, working closely with a team of trained PCTs to ensure the highest level of patient care.Responsibilities:Lead a team of PCTs to provide high-quality patient careDevelop...
-
Care Coordinator
4 weeks ago
Southfield, Michigan, United States Optalis Healthcare Full timeSocial Worker Job DescriptionAt Optalis Healthcare, we are seeking a skilled Social Worker to join our team. As a Social Worker, you will play a vital role in providing support and assistance to residents and their families in a long-term care setting.You will work closely with our interdisciplinary team to assess and address the social and emotional needs...
-
Health Care Coordinator
3 weeks ago
Southfield, Michigan, United States EPIC Health Systems Full timeJob Title: Health NavigatorWe are seeking a compassionate and detail-oriented Health Navigator to join our team at EPIC Health System. As a Health Navigator, you will play a critical role in providing patient-centered care coordination and assistance to patients navigating the complex healthcare system.Key Responsibilities:Build relationships with patients...
-
Nurse Care Coordinator
7 days ago
Southfield, Michigan, United States Southfield Opco LLC Full timeJob SummaryAs a Registered Nurse with Southfield Opco LLC, you will play a vital role in providing exceptional care to our residents. We are seeking a skilled and compassionate nurse to join our team as a Nurse Care Coordinator. In this role, you will be responsible for planning, coordinating, and providing total nursing care for residents, as well as...
-
Care Scheduling Coordinator
2 months ago
Southfield, Michigan, United States Hope At Home Health Care Full timeCare Scheduling Supervisor Position at HOPE At Home Health CareWe are in search of a dedicated **Care Scheduling Supervisor** to enhance our operations at **HOPE At Home Health Care**. The successful candidate will demonstrate exceptional interpersonal skills, a high level of organization, and a proactive approach. If you are committed to delivering...
-
Care Scheduling Coordinator
2 months ago
Southfield, Michigan, United States Hope At Home Health Care Full timeScheduling Supervisor Position at HOPE At Home Health CareWe are in search of a dedicated Scheduling Supervisor to enhance our operations at HOPE At Home Health Care. The successful candidate will exhibit exceptional interpersonal skills, a high level of organization, and a constructive mindset. If you are enthusiastic about delivering outstanding care to...