Customer Service Representative

2 weeks ago

Grandview Heights, United States Randstad Full time
Job DescriptionJob Description

Are you passionate about delivering extraordinary care and making a real impact in people's lives? We’re looking for dynamic Customer Service Representatives ready to engage with investment professionals, plan sponsors, and members to provide top-notch service and support. APPLY TODAY 

What You’ll Do:

  • Handle various customer inquiries about financial products, past and present, and offer expert solutions.
  • Analyze complex problems to find first-time resolutions, collaborating with internal teams when needed.
  • Educate customers on tax implications, fees, benefits, and more to ensure informed decisions.
  • Grow your career with personalized development plans and monthly one-on-one meetings with leadership.

What You’ll Bring:

  • Associate degree in finance, business administration, or insurance
  • 2+ years in customer service or sales-related roles
  • Knowledge of insurance products and the sales process
  • Strong communication skills and the ability to simplify complex information

Schedule:

  • Training: 5 weeks, HYBRID (M/F WFH and T/W/TH in office)
  • Post Training Schedule is HYBRID (M/F WFH and T/W/TH in office)

For faster consideration, email an updated resume to ana.valenzuela@randstadusa.com

Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about itCompany DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r
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We can’t wait to tell you all about it

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