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Customer Service Representative
2 months ago
We are seeking a talented Customer Service Representative to join our team at Pyramid Consulting, Inc. in the Insurance Industry. This is a contract position with a hybrid work arrangement, offering a unique blend of in-office and remote work.
Key Responsibilities:
- Provide exceptional customer service to clients via inbound calls, ensuring a positive experience and building strong relationships.
- Work collaboratively with agents to resolve customer inquiries and concerns.
- Participate in a comprehensive training program, including a shadowing period and ongoing support.
Requirements and Technology Experience:
- Strong customer service skills and ability to build relationships with agents.
- Experience in the financial/investment industry or a related field.
- Ability to work in a hybrid environment, with a focus on customer service and communication.
Benefits:
- Competitive hourly rate: $18 - $19/hour.
- Employee benefits, including health insurance, 401(k) plan, and more.
About Pyramid Consulting, Inc.:
We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
