Current jobs related to Resolution Specialist - Dover - Randstad

  • Administrative Specialist I

    6 months ago

    Dover, United States DelDOT Full time

    Summary Statement This is the first level of administrative specialist work processing administrative and program information utilizing word processing, spreadsheet and database computer applications. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an...

  • Administrative Specialist II

    4 weeks ago

    Dover, Delaware, United States Goodwill of Delaware and Delaware County Full time

    Job SummaryWe are seeking an experienced Administrative Specialist II to join our team at Goodwill of Delaware and Delaware County. The successful candidate will provide administrative support to our Board Liaison and carry out a variety of activities in support of general administrative services.Key ResponsibilitiesSchedule meetings with Board members,...

  • Resident Service Specialist

    4 weeks ago

    Dover, Delaware, United States Hunt Full time

    Job SummaryThe Resident Service Specialist is a key member of our team, responsible for providing exceptional customer service to our residents. This role requires a strong ability to communicate effectively, both verbally and in writing, and to work collaboratively with various stakeholders to ensure a positive resident experience.Key...

  • Administrative Specialist II

    2 months ago

    Dover, United States DelDOT Full time

    Summary Statement This is the second level administrative specialist work organizing and coordinating administrative activities in support of a variety of operational areas. Positions assigned to this level report to an administrator typically responsible for a program area involving several functional areas or a statewide program operating from a...

  • Technical Support Specialist

    4 weeks ago

    Dover, Delaware, United States Oracle Full time

    Job DescriptionRole Summary: We are seeking a highly skilled Technical Support Specialist to join our Oracle Support Services team. As a key member of our organization, you will be responsible for delivering exceptional post-sales support and solutions to our customers, while serving as an advocate for their needs.Key Responsibilities:Field and resolve...

  • Database Support Specialist

    3 weeks ago

    Dover, Delaware, United States Oracle Full time

    Job DescriptionAs a member of the Support organization, your primary focus is to deliver high-quality customer service to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and...

  • Corporate Paralegal Specialist

    3 weeks ago

    Dover, New Jersey, United States Casio Inc. Full time

    Job DescriptionCASIO AMERICA INC. is seeking a highly skilled Corporate Paralegal Specialist to join our team at our US Headquarters in Northern NJ. This role will oversee the planning, control, and direction of the company's legal affairs and compliance activities.Key ResponsibilitiesCompliance: Develop, initiate, and revise policies and procedures for...

  • Senior Applications Development Specialist

    5 months ago

    Dover, United States Delaware Technical Community College Full time

    Summary Statement An incumbent is responsible for developing and maintaining customized computer software applications at the advanced level for Collegewide administrative software systems. Duties include: designing, building, testing, implementing and maintaining applications to meet specific user requirements using programming languages, development...

  • Health & Safety Specialist

    2 months ago

    Dover, United States Howmet Aerospace Full time

    Howmet Engines is a world-class producer of aero engine and industrial gas turbine components, including airfoils, rings, disks and forgings. We excel in vacuum melted superalloys, machining, performance coatings and hot isostatic pressing for high performance parts that enable the next generation of quieter, more fuel-efficient aero engines and cleaner...

  • Patient Service Specialist

    6 months ago

    Dover, United States Cleveland Clinic Full time

    Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital’s values. At Cleveland Clinic, you will be part of a talented,...

  • Patient Service Specialist

    4 weeks ago

    Dover, Delaware, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled and compassionate Patient Service Specialist to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive and memorable experience from the moment they arrive.Key...

  • Community Ambassador, Retail Channel

    4 weeks ago

    Dover, Delaware, United States Apple Full time

    About the RoleWe are seeking a highly motivated and customer-focused Community Specialist to join our team at Apple. As a Community Specialist, you will be responsible for building and maintaining strong relationships with our partner resellers, creating excitement and knowledge around Apple products, and delivering outstanding customer experiences.Key...

  • Timepiece Ambassador

    4 weeks ago

    Dover, New Jersey, United States Casio USA Full time

    CASIO AMERICA, INC. Job OpportunityWe are seeking a highly skilled Timepiece Specialist/Ambassador to join our team at our G-Shock store in SOHO, NYC. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and maintaining a high level of product knowledge.Key Responsibilities:Achieve sales...

  • Nurse Triage Specialist

    4 weeks ago

    Dover, Delaware, United States Zufall Health Center Full time

    Job SummaryThe Telephone Triage Nurse plays a critical role in managing and responding to time-sensitive, symptom-based calls received by Zufall Health Center. This position requires a skilled nurse to handle telephone nursing practice, focusing on assessment, prioritization, and referral to the appropriate level of care.Key ResponsibilitiesConsistently...

  • Licensed Practical Nurse

    3 weeks ago

    Dover, Delaware, United States Aveanna Full time

    Job SummaryThe Licensed Practical Nurse (LPN/LVN) is a skilled care specialist responsible for providing and documenting skilled nursing care, under the supervision of a Registered Nurse, in accordance with the developed care plan and physicians orders for each individual patient while adhering to confidentiality standards and professional boundaries at all...

  • Principal Coordinator, Support Specialist

    7 days ago

    DOVER, United States Capital One Careers Full time

    Center 2 (19050), United States of America, McLean, VirginiaPrincipal Coordinator, Support SpecialistCapital One is seeking a customer first technology support associate for a large geographically dispersed organization. Technical support will require excellent written and verbal communication skills and will focus on troubleshooting laptop (Windows & Mac)...

  • Student Success Coordinator

    4 weeks ago

    Dover, Delaware, United States Delaware Technical & Community College Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Collegewide Student Support Specialist to join our team at Delaware Technical & Community College. This role is responsible for ensuring student success by delivering an exceptional student-centered experience.Key ResponsibilitiesIdentify and resolve student questions, needs, and complaints,...

  • Information Technology Specialist III

    3 weeks ago

    Dover, Delaware, United States Delaware Technical & Community College Full time

    Job SummaryThis position is responsible for the advanced installation, maintenance, and repair of computer and computer networking equipment. The incumbent will assist lower-level positions with problem resolutions and upgrades, and collaborate with the systems group on server-related duties.Key ResponsibilitiesConfigure, maintain, troubleshoot, and repair...

  • IT Support Specialist

    4 weeks ago

    Dover, New Jersey, United States Universal Technical Resource Services Full time

    Job Title: IT Support TechnicianUniversal Technical Resource Services, Inc. (UTRS) is seeking a skilled IT Support Technician to join our team. As a key member of our QESA OSE team, you will provide technical support and assistance to computer users, troubleshooting and resolving software, hardware, and network problems.Key Responsibilities:Install,...

  • Student Success Specialist

    4 weeks ago

    Dover, Delaware, United States Delaware Technical & Community College Full time

    Job SummaryThis is a full-time, regular position responsible for ensuring student success by delivering an exceptional student-centered experience. The incumbent will assist and guide students with steps for application, enrollment, testing, advising, financial aid, and payment. The role requires collaboration with multiple departments across the College to...

Resolution Specialist

2 months ago

Dover, United States Randstad Full time
Job DescriptionJob Description

Remote - EST schedule, equipment providedContract - 5 month duration, dependent on project statusMust have:

  • 1-3 years of experience in purchasing, operations, accounts payable, or information systems AND customer service support experience
  • High school Diploma (Bachelor's degree preferred)
  • Microsoft Excel proficiency
salary: $19 - $22 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

The Resolution Specialist is responsible for supporting both employees and suppliers within the organization's supply chain operations. Their day-to-day duties include:

  • Resolving 90-120 match exceptions (issues with invoices and purchase orders) daily, following standard procedures, and addressing escalated inquiries.
  • Using the ServiceNow ticketing system to track and respond to these issues,
  • Handling incoming and outgoing calls with suppliers and employees to support the procure-to-pay process.

The specialist identifies recurring issues and trends, providing feedback to management, and frequently runs queries to help resolve invoice problems. They are expected to maintain effective communication and customer service, acting as a professional role model to their peers. The role also requires maintaining confidentiality and fostering open communication within the department.

This position requires strong organizational, communication, and independent working skills, along with a preferred background in purchasing, operations, or accounts payable. Experience with basic computer systems and preferably PeopleSoft or other healthcare systems is a plus.


Skills
  • Data Entry
  • Accounts Payable
  • Supply Chain
  • Information Systems
  • Technical Support
    Qualifications
  • Years of experience: 2 years
  • Experience level: Experienced
    Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.