Resident Service Specialist

4 weeks ago

Dover, Delaware, United States Hunt Full time
Job Summary

The Resident Service Specialist is a key member of our team, responsible for providing exceptional customer service to our residents. This role requires a strong ability to communicate effectively, both verbally and in writing, and to work collaboratively with various stakeholders to ensure a positive resident experience.

Key Responsibilities
  • Provide timely and effective responses to resident inquiries and concerns, ensuring a high level of customer satisfaction.
  • Coordinate and assist with all resident requests, including work orders and maintenance issues, to ensure prompt resolution.
  • Assist in maintaining the overall appearance of the community, including the office, amenities, and model homes.
  • Administer move-in and move-out processes, including lease documents and home inspections.
  • Monitor rental account balances and ensure accurate fee and rent charges in Yardi.
  • Conduct follow-up phone calls to residents to ensure work orders are completed to their satisfaction.
  • Perform other duties as needed to support the Community Director/Community Manager and Leasing team.
Requirements
  • High School Diploma or GED required; Bachelor's Degree in Business Administration or related field preferred.
  • Previous experience in sales and customer service, preferably in a property management or related field.
  • Strong written and verbal communication skills, with the ability to communicate clearly and professionally with individuals at all levels.
  • Ability to work independently and as part of a team, with a strong sense of responsibility and integrity.
  • Reliable, self-motivated, and detail-oriented, with a high degree of professionalism and a strong work ethic.
What We Offer

We offer a competitive salary and a comprehensive benefits package, including paid time off, medical, dental, life, and disability insurance, HSA/FSA accounts, retirement, and rewards programs.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a safe and inclusive work environment and require all employees to pass a background screen and physical abilities test/motor vehicle record check (if required).

  • Geriatric Care Specialist

    3 weeks ago

    Dover, Delaware, United States Bellamy and Watson Fields Full time

    Geriatric Care Specialist OpportunityBellamy Fields Assisted Living is seeking a skilled Geriatric Care Specialist to join our nursing team. As a Geriatric Care Specialist, you will play a vital role in providing high-quality care to our residents.Key Responsibilities: Maintain accurate and confidential clinical records on residents, including medication...

  • Nurse Resident Opportunity

    3 weeks ago

    Dover, Delaware, United States BAYADA Home Health Care Full time

    Join Our Team as a Nurse ResidentBAYADA Home Health Care is seeking a skilled Registered Nurse to join our team as a Nurse Resident. As a Nurse Resident, you will have the opportunity to work with a diverse range of clients, from infants to geriatric patients, and develop your skills in a supportive and collaborative environment.Key Responsibilities:Provide...

  • Nurse Resident Opportunity

    4 weeks ago

    Dover, Delaware, United States BAYADA Home Health Care Full time

    Job Description & RequirementsBAYADA Home Health Care is seeking a skilled Registered Nurse (RN) to join our team in Dover, Delaware.Specialty: Nurse ResidentDiscipline: RNDuration: OngoingEmployment Type: StaffAs a Nurse Resident, you will have the opportunity to develop your skills and expertise in a supportive and dynamic environment. Our Nurse Residency...

  • Nurse Resident Opportunity

    4 weeks ago

    Dover, Delaware, United States BAYADA Home Health Care Full time

    BAYADA Home Health Care is seeking a skilled Registered Nurse to join our team as a Nurse Resident in Dover, Delaware.Job Description:Specialty:Nurse ResidentDiscipline:RNDuration:OngoingEmployment Type:StaffWe are committed to providing quality care to our clients and are looking for a dedicated and compassionate Registered Nurse to join our team.BAYADA...

  • Nurse Resident Position

    4 weeks ago

    Dover, Delaware, United States BAYADA Home Health Care Full time

    About the RoleBAYADA Home Health Care is seeking a dedicated and compassionate Registered Nurse (RN) to join our team as a Nurse Resident. As a Nurse Resident, you will have the opportunity to work closely with our experienced clinicians and develop your skills in a supportive and dynamic environment.Key ResponsibilitiesProvide high-quality patient care and...

  • Corporate Services Specialist

    4 weeks ago

    Dover, Delaware, United States Lexitas Legal Full time

    Job Summary:The Corporate Services Specialist is responsible for providing exceptional customer service to clients by delivering tailored solutions to meet their business needs. This role requires a high level of interaction with clients at all organizational levels, necessitating precise and professional communication skills.Key Responsibilities:Build and...

  • Nurse Residency Program for Home Care

    3 weeks ago

    Dover, Delaware, United States Inova Health System Full time

    BAYADA Home Health Care, a leading provider of home health care services, is seeking a Registered Nurse (RN) Home Health Nurse Resident to join their team. This is an exciting opportunity for a new graduate or experienced nurse to develop their skills and advance their career in home health care.Job Description and RequirementsSpecialty: Nurse...

  • Physical Therapist Specialist

    4 weeks ago

    Dover, Delaware, United States Mass General Brigham Full time

    Job Title: Physical Therapist SpecialistMass General Brigham is seeking a highly skilled Physical Therapist Specialist to join our team in Dover, New Hampshire.Job Summary:We are looking for a dedicated and experienced Physical Therapist to work in our clinic, providing high-quality care to patients with orthopedic and sports-related injuries. The ideal...

  • Clinical Specialist

    3 weeks ago

    Dover, Delaware, United States Mass General Brigham Full time

    About the RoleWe are seeking a highly skilled Clinical Specialist to join our team at Mass General Brigham. As a Clinical Specialist, you will be responsible for providing advanced orthopedic and manual therapy services to our patients.Key ResponsibilitiesDevelop and implement treatment plans for patients with orthopedic and sports-related...

  • Medical Billing Specialist

    3 weeks ago

    Dover, Delaware, United States Sutherland Full time

    Medical Billing/AR Specialist Job DescriptionWe are seeking a detail-oriented and analytical individual to join our team as a Medical Billing/AR Specialist. In this role, you will be responsible for handling a variety of tasks to ensure payment collection activity is resolved, disputed or sent to Legal.Key Responsibilities:Conducting collection activity on...

  • Clinical Specialist

    3 weeks ago

    Dover, Delaware, United States Mass General Brigham Full time

    Mass General Brigham is seeking a highly skilled Clinical Specialist to join our team in Dover, New Hampshire.Job Description & RequirementsSpecialty: Orthopedic TherapyDiscipline: Physical TherapyDuration: Ongoing40 hours per weekShift: 8 hours, daysEmployment Type: StaffAs a Clinical Specialist, you will be responsible for assisting the Rehab Team Leader...

  • Physical Therapist Specialist

    4 weeks ago

    Dover, Delaware, United States Wentworth-Douglass Hospital(WDH) Full time

    About the RoleWe are seeking a highly skilled Physical Therapist to join our dynamic team at Wentworth-Douglass Hospital. As a Clinical Specialist, you will play a key role in developing and implementing specialty programs, providing expert care to patients, and mentoring peers.Key ResponsibilitiesDevelop and implement specialty programs, including marketing...

  • Insurance Service Representative

    4 weeks ago

    Dover, Delaware, United States Relation Insurance Inc Full time

    Job Title: Client Service SpecialistWe are seeking a highly motivated and detail-oriented Client Service Specialist to join our team at Relation Insurance Inc.About the Role:This is an exciting opportunity to provide exceptional customer service and support to our clients, business partners, and vendors. As a Client Service Specialist, you will play a...

  • Phlebotomy Specialist

    4 weeks ago

    Dover, Delaware, United States Wentworth-Douglass Hospital(WDH) Full time

    Job SummaryWe are seeking a skilled Phlebotomy Specialist to join our team at Wentworth-Douglass Hospital(WDH). As a Phlebotomy Specialist, you will be responsible for collecting blood and other specimens from patients in a timely and efficient manner. You will work closely with our laboratory team to ensure that all specimens are properly labeled and...

  • Senior Sales Strategist

    3 weeks ago

    Dover, Delaware, United States Harmony Senior Services Full time

    Job DescriptionJob Title: Corporate Sales SpecialistJob Summary:The Corporate Sales Specialist is a key member of the Harmony Senior Services team, responsible for driving sales growth and revenue expansion across the organization. This role requires a strategic thinker with exceptional sales and marketing skills, who can develop and execute effective sales...

  • Corporate Services Representative

    4 weeks ago

    Dover, Delaware, United States Lexitas Full time

    Job SummaryThe Client Services Specialist is a key role at Lexitas, responsible for delivering exceptional customer service to our clients. This position requires a high level of interaction with clients at all organizational levels, necessitating precise and professional communication and customer service skills.Key ResponsibilitiesBuild and maintain client...

  • Senior Contract Administrator

    3 weeks ago

    Dover, Delaware, United States Acro Service Corp Full time

    Contract Management Role at Acro Service CorpWe are seeking a skilled Contract Management Specialist to join our team at Acro Service Corp. As a key member of our procurement team, you will be responsible for reviewing and processing contracts, Request for Proposals (RFP), Memorandum of Understanding (MOU), Memorandum of Association (MOA), Letter of...

  • Dermatology Specialist

    3 weeks ago

    Dover, Delaware, United States MRINetwork Jobs Full time

    Job Title: Dermatology SpecialistJob Description:We are seeking a skilled Dermatology Specialist to join our team. As a Dermatology Specialist, you will be responsible for providing high-quality patient care and developing treatment plans to meet the unique needs of each patient.Key Responsibilities:Diagnose and treat various skin conditions, including acne,...

  • Hearing Healthcare Specialist

    4 weeks ago

    Dover, Delaware, United States Hearing Healthcare Recruiters, LLC Full time

    Job OpportunityWe are seeking a highly skilled Audiologist or Hearing Instrument Specialist to join our team in the Dover, DE area. This is a full-time position with a competitive base salary and opportunities for bonuses.The ideal candidate will have a strong passion for patient care and a desire to grow with our business. As a Hearing Healthcare...

  • Patient Service Specialist

    4 weeks ago

    Dover, Delaware, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled and compassionate Patient Service Specialist to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive and memorable experience from the moment they arrive.Key...