Administrative / Patient Services Coordinator I

1 month ago


West Hartford, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for an Administrative / Patient Services Coordinator I. This role is based in BLOOMFIELD, Connecticut, 06002-3060, United States. As an integral part of our team, you will be responsible for coordinating patient support in our Cardiology department. This role is crucial in maintaining accurate records, processing applications, and handling customer inquiries.

Responsibilities
• Efficiently process and manage customer applications
• Maintain accurate and up-to-date customer records
• Address customer inquiries and resolve any issues promptly
• Monitor customer accounts and take necessary actions when required
• Collaborate with the team to ensure smooth operation of the Cardiology department
• Utilize Epic Software for various administrative tasks
• Ensure all tasks and operations adhere to local regulations and guidelines
• Support the cost center in managing expenses and budget
• Play a key role in patient services, ensuring a positive experience for our customers
• Be open to learning new skills and processes to enhance service delivery.• Must have proficiency in Epic Software
• Demonstrated experience in Patient Services
• Knowledge of Cost Centers is required
• Preference will be given to Local Candidates
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Strong organizational and administrative skills
• Proficiency in MS Office Suite
• High school diploma or equivalent required
• Experience in a healthcare setting would be advantageous
• Must have high attention to detail
• Ability to maintain patient confidentiality
• Proven ability to work effectively in a team environment
• Must be able to work flexible hours, including weekends and holidays if necessary
• Problem-solving skills and ability to handle high-stress situations professionally
• Must have a customer-service oriented mindset.

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