Housing Specialist

4 weeks ago


New Orleans, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short-term contract opportunity for a Housing Specialist in the non-profit sector, based in New Orleans, Louisiana. As a Housing Specialist, you will be involved in managing customer cases related to the HCV/Section 8 program, ensuring customer satisfaction, and maintaining confidentiality in all work-related matters.


Responsibilities:

• Ensure accurate documentation of participant eligibility, income, rent, and contractual relationships with owners in support of HCV/Section 8 program operations

• Handle a variety of case management functions related to the HCV/Section 8 program, aiming to deliver superior customer service

• Manage participant admissions, re-certifications, interim adjustments, rent increases, leasing, portability, project-based, and single room occupancy voucher program requirements

• Investigate and resolve complaints from participants and landlords, working towards a satisfactory resolution for all parties involved

• Maintain a detail oriented and courteous communication with applicants, participants, landlords/owners, and co-workers

• Respond to inquiries from residents and landlords regarding the status of rent, damage claims, property inspections, lease and contract provisions, program regulations, and Housing Authority policies and procedures, within one workday

• Ensure prompt and accurate filing of information received through mail, fax, or email in the appropriate participant file

• Adhere strictly to the confidentiality of work-related issues and information

• Provide clients with information on housing policies and procedures, responding to requests for information within the scope of authority

• Proficient knowledge of Section 8 housing policies and regulations

• Familiarity with Fair Housing laws and guidelines

• Previous experience as a Leasing Consultant is desirable

• Ability to provide Administrative Assistance as required

• Proficiency in spreadsheet software for data management and report generation



Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. Apply with us today


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