Housing Manager Specialist
5 days ago
We are seeking a skilled Housing Manager Specialist to join our team at the Housing Authority of New Orleans. As a key member of our staff, you will be responsible for delivering exceptional customer service and performing various case management functions related to the HCV/Section 8 program.
About the Role
- You will work closely with other members of the Voucher Administration group to ensure seamless operations.
- You will investigate and resolve participant and landlord complaints in a timely and professional manner.
- You will communicate effectively with applicants, participants, landlords/owners, and coworkers in a courteous and professional manner.
Key Responsibilities
Case Management- You will conduct eligibility interviews with applicants and port-in families.
- You will determine eligibility of applicants from the waiting list, special admissions, and port-ins.
- You will document family composition, citizenship or eligible immigrant status, and social security numbers of family members over age six.
- You will review Requests for Tenancy Approval (RTA) for completeness and log RTAs and inputs data into computer.
- You will request all documents required with Request for Tenancy Approval.
- You will notify clients of missing documents.
Requirements
- You must have two years of college coursework and three years of experience in public housing, Section 8, case management, apartment management.
- A Bachelor's degree and Housing Choice Voucher Specialist Certification is preferred.
- You should have excellent communication and interpersonal skills and be able to establish and maintain effective working relationships with participants, landlords, and other employees.
Salary and Benefits
We offer an estimated salary of $55,000 - $65,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
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