Housing Specialist Manager

3 weeks ago


New Orleans, Louisiana, United States Housing Authority of New Orleans Full time

Housing Specialist Job Description

The Housing Authority of New Orleans is seeking a highly skilled and experienced individual to fill the position of Housing Specialist. As a key member of our team, you will be responsible for delivering exceptional customer service while performing various case management functions related to the HCV/Section 8 program.

Key Responsibilities:

  • Case Management: Work cooperatively with other members of the Voucher Administration group to ensure seamless operations. Investigate and resolve participant and landlord complaints in a timely and satisfactory manner.
  • Waiting List Management: Process applicants and purges the waiting list annually. Recommend opening or closing the waiting list as needed.
  • Admissions: Conduct eligibility interviews, determine applicant eligibility, and document family composition and income information. Issue vouchers and brief participants on housing opportunities.
  • Leasing: Review Requests for Tenancy Approval, request necessary documents, and notify clients of missing information. Determine client affordability and maintain automated record keeping systems.
  • Portability: Receive incoming port requests, schedule appointments, and communicate with other Housing Authorities. Schedule and sign contracts within prescribed timelines.
  • Continued Occupancy: Provide case management services, request inspectors, and conduct annual recertification interviews. Determine participant qualification for different units or voucher sizes.

About Us: The Housing Authority of New Orleans provides equal employment opportunity to all individuals regardless of race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, sex, or any other protected characteristic.



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