Administrative Assistant
1 month ago
Responsibilities:
• Handle inbound calls and provide excellent customer service to our clients.
• Enter data accurately and efficiently into our database.
• Use Microsoft Excel, PowerPoint, Word, and Outlook for various administrative tasks.
• Schedule appointments and meetings as necessary.
• Correspond via email professionally and promptly.
• Manage and maintain accurate customer records.
• Resolve customer inquiries in a timely manner.
• Monitor customer accounts and take appropriate actions when necessary.
• Facilitate both inbound and outbound calls.
• Process customer credit applications accurately.• Minimum of 1+ years of experience in an administrative role within a non-profit organization
• Proficient in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook
• Experience in handling both inbound and outbound calls
• Exceptional customer service skills with a client-focused approach
• Proven experience in scheduling appointments and managing calendars
• Strong data entry skills with attention to detail and accuracy
• Ability to manage email correspondence effectively and professionally
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Demonstrated problem-solving skills and initiative
• Familiarity with the non-profit sector would be advantageous.
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