Administrative Assistant

4 days ago


Riverside, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Administrative Assistant in the Riverside, Rhode Island, 02915, United States. The industry we operate in requires a dynamic individual who can perform a variety of tasks, including scanning, managing phone calls, scheduling meetings, and overseeing miscellaneous office needs.

Responsibilities:
• Accurately and efficiently process customer credit applications
• Maintain up-to-date and precise customer credit records
• Resolve customer inquiries in a timely and detail oriented manner
• Monitor customer accounts and take appropriate action when necessary
• Assist with scanning tasks as part of our digitization plan
• Field incoming phone calls and manage outbound calls as required
• Schedule meetings and ensure that they are well-organized
• Manage office inventory and ensure that all supplies are accounted for
• Provide backup support for reception duties when necessary
• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various tasks including data entry, email correspondence, and appointment scheduling.• Proficiency in answering inbound calls with a detail-oriented, customer-focused approach
• Strong customer service skills, with a proven ability to handle inquiries and resolve issues
• Experience in data entry, ensuring accuracy and attention to detail
• Ability to manage email correspondence effectively, ensuring timely responses and follow-ups
• Experience in handling both inbound and outbound calls efficiently
• Proficiency in Microsoft Excel, capable of creating and managing spreadsheets and databases
• Knowledge of Microsoft Outlook, able to manage emails, calendars and contacts
• Skilled in using Microsoft PowerPoint for creating engaging presentations
• Proficiency in Microsoft Word for document creation, editing, and formatting
• Ability to schedule appointments accurately, managing conflicts and ensuring smooth workflow

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