Call Center Representative

1 week ago

San Diego, United States Liberty Military Housing Full time
Job DescriptionJob Description

Overview

Liberty Military Housing – Own your passion for service

At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.


Responsibilities

Looking for a great career opportunity with a company committed to the training, development, and advancement of its employees in an environment dedicated to the service of those who serve? Consider a career at Liberty Military Housing

Hiring Day Event Details:

  • Thursday, August 29th
  • 10:30am – 1:30pm
  • 3495 Santo Road - San Diego, CA
  • Walk-Ins Welcome

Our Call Center has immediate openings for Full & Part Time Call Center Representatives

  • Shift is 1:00 pm – 9:30 pm
  • Must have weekend availability
  • Pay Starts at $20.00 / per hour PLUS bonus
  • NOT REMOTE - This job is performed in the San Diego, CA Call Center office
  • Days off to be determined according to the business needs and will be given after the 2-3 weeks of training is completed
  • Over flexibility for the scheduled shift is needed
  • Weekends and Holidays are required

As a Liberty Military Housing Call Center Representative, you will be responsible for providing customer service and assistance to the residents of Liberty Military Housing by addressing their needs and concerns and responding efficiently and accurately. You will also provide administrative support to the district offices nationwide.

Please join us at our In-Person Hiring Event on Thursday, February 15th. You will have the opportunity to learn more about a day in the life of a Call Center Representative and hear about the amazing benefits of working at Liberty. Please bring a current resume and dress to impress as you will be interviewing directly with hiring managers.

APPLY TODAY


Qualifications

What You Need for Success:

  • High school diploma or GED required.
  • Minimum 6 - 12 months of customer service experience required.
  • Flexible schedule to include weekends and/or evenings (weekends required). The shift for this position is 1:00-9:30pm.
  • Call Center and data experience required.
  • Customer-focused attitude and willingness to serve customers.
  • Must have an understanding of resident needs, knowledge of property locations, and general knowledge of maintenance service categories.
  • Excellent verbal skills and exceptional listening, questioning and call control techniques.
  • Aptitude to handle challenging telephone call situations.
  • Ability to accurately and efficiently process information and tasks.
  • Excellent computer (MS Office - Word, Excel and Outlook) and typing (minimum 35 wpm) proficiencies and experience with VoIP phone systems.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

  • Medical/Dental/Vision Insurance*
  • Life and AD&D Insurance
  • 401k Retirement Plan w/company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid Holidays per year
  • 40 hours Paid Sick Leave per year**
  • 80 hours Paid Vacation per year**

*Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

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