Benefits Call Center Agent

2 months ago


San Diego, United States A-Line Staffing Solutions Full time
Job DescriptionJob Description

A-Line Staffing is now hiring a Call Center Representative in the San Diego area with a major consulting company . The Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

 

If you are interested in this Call Center Representative position, please contact Melissa Ortiz at

mortiz@alinestaffing.com

 

Call Center Representative Compensation

 

The pay for this position is $17/hr | $17.75/hr for Bilingual

Benefits are available to full-time employees after 90 days of employment

A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

 

Call Center Representative Highlights

 

This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs

Shift information: M-F between the hours of 6am - 10pm (8 hour shift).

During our busy season you will be expected to work a 40 hour week and overtime when requested. During initial training and during our off season your hours may fluctuate between 32 to 40 hours depending on client need.

Onsite for day 1, then remote

 

Call Center Representative Responsibilities

 

Help our client members through the enrollment process, and when making updates to their health care and/or pension plans.

Start out on one client, and with time will be cross trained to provide assistance on multiple clients

Spend your day either on the phone, or providing assistance through webchat conversations and email

Quickly build rapport and respond to customers via phone, email, and instant message

Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements

Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.

Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member

Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information

Maintain and document complete and accurate call and case notes in a professional manner

Perform other duties as assigned

 

Call Center Representative Requirements

 

High school diploma or equivalent experience

Customer Service experience

Attendance is mandatory for the first 90 days

 

Call Center Representative Preferred Qualifications

 

Phone work experience

 

If you think this Call Center Representative position is a good fit for you, please reach out to me - feel free to e-mail mortiz@alinstaffing.com or apply to this posting


  • Call center agent

    4 weeks ago


    San Antonio, United States Randstad Full time

    Immediate job opening for Call Center Agents! Are you comfortable speaking on the phone with customers? Do you have basic computer skills? Are you a reliable worker? See the job information below and if it meets what you are looking for, apply today! Inbound Call Center Agent Monday - Friday, NO WEEKENDS! Training is 8AM-5PM, regular shift is 9AM-6PM $15.00...

  • Call Center Agent

    2 weeks ago


    San Antonio, United States Methodist Le Bonheur Healthcare Full time

    Description Introduction Do you want to join an organization that invests in you as a(an) Call Center Agent? At Texas Transplant Physician Group, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Benefits Texas Transplant Physician Group, offers a total rewards...

  • Call Center Agent

    4 weeks ago


    San Luis Obispo, United States Advantage Answering Plus Full time

    Job DescriptionJob DescriptionImmediately hiring Full Time Call Center Agents at Advantage Answering Plus!Call Center Agents at AA+ provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging...

  • Call center agent

    3 weeks ago


    San Antonio, United States Randstad Full time

    We are looking for Customer Service rockstars who are able to assist customers over the phone with their bank accounts. If you are detail oriented, have a professional and positive demeanor we want you to join our team! *Must be located in San Antonio, TX Shift: 12pm-9:30pm (8hour shift within this time frame) Pay: $20/hr * WE PAY WEEKLY* For immediate...

  • Call center agent

    1 week ago


    San Antonio, United States Randstad Full time

    We are looking for Customer Service rockstars who are able to assist customers over the phone with their bank accounts. If you are detail oriented, have a professional and positive demeanor we want you to join our team! *Must be located in San Antonio, TX Shift: 2pm-10:30pm Pay: $20/hr * WE PAY WEEKLY* For immediate consideration, send your most recent...

  • Call Center Agent

    7 days ago


    San Antonio, United States Daily Dot Art Full time

    Welcome to Shine Social Brand, where we sprinkle a little stardust on your brand's journey! We're not just your average PR branding company; we're a team of passionate storytellers, trendsetters, and dream weavers dedicated to making your brand shine brighter than ever before. Job Description: Shine Social Brand is looking for a motivated and...

  • Call Center Agents

    1 month ago


    San Antonio, United States Trinity Staffing Services Full time

    Job DescriptionJob DescriptionOutbound Call Center agents to schedule patient appointments with Audiologists. A minimum of 2 years' experience in sales-related or outbound call center is required. We're looking for customer service oriented, friendly people with good communication skills. Basic PC experience is required. Dependability and commitment...

  • Call Center Agent

    3 weeks ago


    San Francisco, United States Mendocino Farms Talent Acquisition Team Full time

    1563 Mission St, San Francisco, CA 94103, USA Req #800 Monday, August 19, 2024 HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. The Integrated Care Center Clinic is a...

  • Call center agent

    5 days ago


    San Antonio, United States Randstad Full time

    Join our dynamic team in San Antonio as a Credit Card Call Center Representative! This role offers an excellent opportunity for growth with potential for permanent placement. If you have strong communication skills and a passion for customer service, we'd love to hear from you. Reasons to Work with Randstad: Weekly Pay: Enjoy the convenience of regular...


  • San Luis Obispo, United States Advantage Answering Plus Full time

    Immediately hiring Full Time Call Center Agents at Advantage Answering Plus! Call Center Agents at AA+ provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment...


  • San Diego, United States RIVO Holdings, LLC Full time

    Job DescriptionWe are seeking experienced Call Center Quality Assurance Specialists to join our growing team!In this role, you will directly impact our service quality by monitoring agent calls and driving improvements in customer interactions through call reviews and call scorecards.If you’re passionate about elevating service standards and making a...


  • San Diego, United States RIVO Holdings, LLC Full time

    Job DescriptionJob DescriptionCompany DescriptionAt RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departments. We value the unique skills and experiences that each employee brings to the table, recognizing that this diversity strengthens our company and helps us fulfill our core...


  • San Antonio, United States Randstad Full time

    We are looking for Spanish Customer Service rockstars who are able to assist customers over the phone with their bank accounts. If you are detail oriented, have a professional and positive demeanor we want you to join our team! *Must be located in San Antonio, TX Shift: 1pm-9:30pm Pay: $20/hr * WE PAY WEEKLY* Apply here today or send your most updated...

  • Banking agent

    1 week ago


    San Antonio, United States Randstad Full time

    Our client is looking to fill several 2nd Shift Customer Support positions on their Consumer Lending team. This is a great opportunity to get your foot in the door with an established company in the financial field without any direct financial services experience. If you're looking for the next step in your customer service career, please apply today! Shift:...

  • Inbound call center

    2 weeks ago


    San Antonio, United States Randstad Full time

    We are looking for reliable and dedicated customer service agents to work with our client in the call center department! Client located by SeaWorld/Alamo Ranch are of San Antonio. Must be able to work in the office! Start Day - 8/22 and 8/27 Pay - 15 per hour- Weekly Pay 3 days of training (8am to 5pm) Schedule shift starts after training (7am - 4pm) Monday...


  • San Diego, United States A-Line Staffing Solutions Full time

    Job DescriptionJob DescriptionA-Line Staffing is now hiring a Call Center Representative in the San Diego area with a major consulting company! The Call Center Representative would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.If you are interested in this Call Center Representative...

  • Call Center Sales

    2 months ago


    San Marcos, United States HVC San Marcos Call Center Full time

    Call Center Vacation Planner - SalesJob Summary Introduce and promote the brand to sell vacation ownership preview packages over the phone. Answer questions about vacation destinations and resort facilities and services. This job involves checking the availability of accommodations and dates, and suggesting alternatives when the first choice is not...


  • San Diego, United States Liberty Military Housing Full time

    Job DescriptionJob DescriptionOverviewLiberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals....


  • San Diego, United States Liberty Military Housing Full time $20 - $21

    Job DescriptionJob DescriptionOverviewLiberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals....


  • San Diego, United States accesstoindependence Full time

    Job OverviewWe are seeking for a skilled and professional Call Center Supervisor. Your key responsibilities include assisting in hiring and training the required staff to develop a team of skillful customer support representatives. You will be liable to mentor and guide your team members to have excellent customer support services and evaluating the staff on...