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Healthcare Call Center Representative

2 months ago

San Diego, California, United States TEKsystems Full time
Job Title: Patient Service Representative

We are seeking a skilled Patient Service Representative to join our team at TEKsystems. As a Patient Service Representative, you will play a critical role in helping patients navigate the healthcare system and ensuring they receive the best possible care.

Key Responsibilities:
  • Assist patients with Medicare redetermination and health plan enrollment
  • Provide exceptional customer service and support to patients and families
  • Collaborate with healthcare providers and insurance companies to resolve issues and improve patient outcomes
  • Develop and maintain strong relationships with patients and healthcare providers
Requirements:
  • Experience in healthcare, call center, or patient service
  • Knowledge of Medicare and health insurance
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of patients and families

About TEKsystems: We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are an equal opportunity employer and welcome applications from diverse candidates.