Front Desk Coordinator

5 days ago


Olympia, United States Robert Half Full time
Job DescriptionJob Description

WEEKEND GRAVEYARD SHIFTS.


We are seeking a Front Desk Coordinator for our organization within the housing industry. The position is located in Olympia, Washington, 98501, United States. As a Front Desk Coordinator, you will be the initial contact for all residents, clients, visitors, and staff, ensuring a detail-oriented and organized front office environment. You will also manage client inquiries, arrange transportation needs, deliver messages and packages, and oversee the reception area.


Responsibilities:


• Manage the front office reception by answering incoming calls, granting access to clients, guests, and visitors.

• Arrange transportation needs for residents and clients, ensuring all appointments and deliveries are handled punctually.

• Keep an updated list of bed availability for the emergency shelter.

• Monitor all visitors, residents, and clients, recording necessary information for security and administrative purposes.

• Notify the maintenance staff of any mechanical issues that need immediate attention.

• Ensure the front office area is tidy and well-organized at all times.

• Assist in coordinating the activities of volunteer staff and interns, providing support as needed.

• Address any resident or client concerns by directing them to the appropriate individual or department.

• Document significant events or occurrences in the logbook and alert security in case of any issues.

• Exceptional Customer Service skills are a must-have for this role.
• Strong Interpersonal Skills to interact with a diverse range of people.
• Previous experience as a Part-Time Receptionist would be beneficial.
• Familiarity with Receptionist Duties such as handling phone calls and mail.
• Experience in Hotel Reservations, including managing bookings and cancellations.
• Ability to Direct Visitors to appropriate locations within the property.
• Knowledge of Property Management and the ability to handle related tasks efficiently.
• Capability to manage and coordinate Maintenance Requests, ensuring timely completion.

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