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Administrative Assistant
2 months ago
Responsibilities:
• Accurately enter data into our systems and maintain customer records.
• Conduct in-depth research to identify and resolve any billing discrepancies.
• Answer inbound calls and provide excellent customer service.
• Correspond with clients and team members via email.
• Schedule appointments and manage calendars using Microsoft Outlook.
• Utilize Microsoft Word and Microsoft PowerPoint for various tasks.
• Undertake special projects as assigned and ensure their completion.
• Handle both inbound and outbound calls in a professional manner.
• Use Microsoft Excel for data analysis and report generation.• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience in handling inbound and outbound calls.
• Strong customer service skills and commitment to providing exceptional service.
• Proven ability to manage email correspondence effectively.
• Experience in data entry tasks with a high level of accuracy.
• Capability to schedule appointments and manage calendars.
• Excellent written and verbal communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.