Customer Success Specialist

3 days ago


Rolling Meadows, United States TEKsystems Full time
Job DescriptionJob Description

Description

The primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the customers that should also be applied to the after-sales activities.

1.0: Pre-Sales

• The primary goal is to market the thermal cooking systems to the Canada/USA/Mexico marketplace by successfully inviting companies to the online sales webinars or by securing appointments for the field sales team

• Qualify prospects via internet investigation and telephone communication, thus developing it into a functional record where we can interact and support the customer.

• Target our existing customer base, thus embracing the ideal of multiple touch points on the customer lifecycle to maximise upsell opportunities for a total kitchen solution.

• Proactively drive sales via the identification and qualification of new business prospects.

• Continuous CRM (Sales Force) update

2.0: After-Sales:

• Keep relationship with customer, constantly following-up on their needs

• Book Trainings (Academy)

3.0: Marketing

• Support on General Marketing Department Demands

Skills & Qualifications

Must Haves:

- 1+ years of phone sales experience or customer service experience with upselling

- Customer Service Skills

Nice Haves:

• Having worked in a kitchen is a plus

• Previous sales background is a plus

• Worked in a kitchen and has a sales background is a +++

- Bilingual in Spanish

- Experience working in a commercial kitchen/using commercial kitchen products

- Account Management Experience

Soft Skills:

- Detail Oriented

- Excellent communication skills

- Reliable

Pay and Benefits

The pay range for this position is $30.77 - $30.77/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rolling Meadows,IL.

Application Deadline

This position will be accepting applications until Dec 8, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Rolling Meadows, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescriptionThe primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a...


  • Rolling Meadows, Illinois, United States Sapiens Full time

    Job Title:Software Development SpecialistLocation:RemoteJob Description:Sapiens is seeking a skilled Software Development Specialist to join our North America team. This role will involve working on key client projects in the Professional Services department, collaborating with the client manager and internal project team to deliver high-quality software...


  • Rolling Meadows, Illinois, United States AGI Full time

    Job OverviewAGI in Rolling Meadows, IL is seeking a skilled Customer Service Associate to provide exceptional service to our valued customers.This role involves presenting the benefits of renewable energy, maintaining accurate records, and collaborating with other departments to resolve customer issues efficiently.The ideal candidate will have at least 2...


  • Rolling Meadows, Illinois, United States AGI Full time

    We are seeking a skilled Customer Service Representative to join our team at AGI in Rolling Meadows, IL. As a Customer Service Associate, you will be responsible for providing exceptional service to our valued customers, ensuring their needs are met with professionalism and care.Key Responsibilities:Present the benefits of renewable energy to...


  • Rolling Meadows, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...


  • Rolling Meadows, United States AGI Full time

    DescriptionCustomer Service Associate - Hiring Bonus! Do you like people?? Do you love money? AGI in Rolling Meadows, IL is seeking a Customer Service Representative to join our vibrant team. Our company prides itself on a supportive and inclusive work environment that values teamwork and growth. As a Customer Service Associate, you will be at the forefront...


  • Rolling Meadows, Illinois, United States ATS Automation Full time

    ATS Automation Job DescriptionJob Summary:We are seeking a highly skilled Automation Controls Specialist to join our team at ATS Automation. The successful candidate will be responsible for designing and implementing control systems for our clients.Key Responsibilities:Develop architecture of controls systems, including large, multi-machine systemsProgram...


  • Rolling Meadows, Illinois, United States The ERM International Group Limited Full time

    Environmental Data Management SpecialistThe ERM International Group Limited is seeking an experienced Environmental Data Management Specialist to join our Data Analytics and Visualization Group. As an integral part of our team, the successful candidate will work on a wide range of environmental projects locally, nationally, and internationally. In this role,...


  • Rolling Meadows, United States FastSigns Full time

    FASTSIGNS 102401 is hiring for a part-time Sign Production Specialist to join our team Benefits/Perks: Competitive Pay Paid Vacation and Holiday Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Sign Production Specialist Will: Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the RoleWe are seeking an experienced Senior Financial Operations Specialist to join our team at Gallagher. In this role, you will be responsible for leading and implementing various financial processes across the organization.Your primary focus will be on the administration of our Producer Incentive Compensation Program, working closely with strategic...


  • Rolling Meadows, Illinois, United States Gallagher Full time

    About the Role:We are seeking a highly skilled Managed Care Specialist to join our team at Gallagher. As a key member of our team, you will be responsible for maintaining various programs, including medical bill processes, PPO/Specialty Networks, pharmacy processes, case management processes, customer service/litigation issues, vendor security, and other...


  • Rolling Meadows, Illinois, United States RTC Full time

    Quality Assurance SpecialistThis role is responsible for ensuring the highest quality standards in all aspects of internal and external quality. The successful candidate will support continuous quality improvement in design/development, supplier quality management, manufacturing, packaging, and shipping.Key Responsibilities: Provide quality expertise to...


  • Rolling Meadows, Illinois, United States Verizon Full time

    Customer Service Communications RoleAt Verizon, we're committed to delivering exceptional customer experiences across our diverse portfolio of brands. As a Customer Service Communications Consultant, you'll play a critical role in elevating the experience for our front-line teams, field teams, and partner organizations. Your primary responsibility will be to...


  • Rolling Meadows, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity located in Rolling Meadows, Illinois. We're seeking a Data Entry / Order Entry Specialist to join our team. This role involves processing customer orders accurately and efficiently, maintaining customer records, and resolving customer inquiries. Responsibilities:•...


  • Rolling Meadows, United States NICHIDEN USA CORPORATION Full time

    Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Job SummaryWe are seeking a Shipping and Receiving Specialist to join our team. In this role, you will be responsible for the entire shipping process, including recording orders, labeling packages, and packing...


  • Rolling Meadows, Illinois, United States Superior Staffing Full time

    Job OverviewThe CNC Machine Setup and Operation Specialist will be responsible for setting up, altering programs, and operating CNC machine centers to meet production requirements.The ideal candidate will have knowledge of maintenance and repairs of machines, as well as the ability to work effectively with engineers to discuss potential machine...


  • Rolling Meadows, Illinois, United States Bulk Lift International Full time

    Job SummaryWe are seeking a skilled Materials Science Specialist to join our team at Bulk Lift International. As a key member of our development team, you will be responsible for managing and developing technical specifications, product testing, and final trials of textile flexible packaging, extruded packaging, and FIBC's (Flexible Intermediate Bulk...


  • Rolling Meadows, United States Robert Half Full time

    Job Title: Information Technology Infrastructure Support SpecialistSummary: We are seeking an experienced Information Technology (IT) Infrastructure Support Specialist to join our growing team. As a valued team member, you will be at the forefront of supporting our organization's information infrastructure. Strong proficiency in InTune, Endpoint Management,...


  • Rolling Meadows, Illinois, United States Silver Star Protection Group Full time

    Job DescriptionSilver Star Protection Group is a leading security agency in Illinois, providing top-notch asset protection services to businesses with high-risk, high-value assets. Our team of expert security professionals is dedicated to delivering the highest level of protection and service to our clients.We are seeking a skilled Cannabis Security...


  • Rolling Meadows, Illinois, United States RTC Full time

    About RTCRTC is a company that values continuous improvement and innovation. We strive to deliver high-performing solutions for our clients by investing in our business and capabilities. Our clients require strategic thinking, innovation, and effective processes to manage customer-specific requirements and orchestrate complex supply chains.Job SummaryThe...