Customer Service Specialist

3 weeks ago


Rolling Meadows, Illinois, United States U-Haul Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional service to customers, responding to their inquiries, and resolving any issues that may arise. You will also be involved in preparing rental invoices, managing inventory, and maintaining equipment.

Estimated Salary: $40,000 - $60,000 per year

Main Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Prepare rental invoices and manage inventory using smartphone-based U-Scan technology.
  • Maintain equipment on the lot, including cleaning and inspecting vehicles.

Essential Skills and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Valid driver's license and ability to maintain a good driving record.


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