Customer Experience Representative
4 days ago
We are seeking a skilled Customer Experience Specialist to join our team at BBA, Inc. Collision Repair Specialist. As a key member of our staff, the successful candidate will be responsible for providing exceptional customer service and administrative support.
Responsibilities:
- Assist front-end coordinators with administrative tasks to ensure a seamless customer experience.
- Communicate effectively with customers and team members to establish clear expectations.
- Handle phone calls and emails from customers, providing timely and accurate responses.
- Update customer records and vehicle status via online portals.
- Perform various administrative tasks, including data entry, copying, and scanning.
- Generate reports for management to track customer interactions and vehicle status.
Requirements:
- 1 year of customer service experience.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Adaptability and a strong work ethic.
BBA, Inc. Collision Repair Specialist is a dynamic and growing company committed to delivering exceptional customer experiences. If you are a motivated and enthusiastic individual who excels in customer-facing roles, we encourage you to apply for this exciting opportunity.
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