Customer Success Specialist

1 month ago


Rolling Meadows, United States TEKsystems Full time
Job DescriptionJob Description

Description

The primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the customers that should also be applied to the after-sales activities.

1.0: Pre-Sales

• The primary goal is to market the thermal cooking systems to the Canada/USA/Mexico marketplace by successfully inviting companies to the online sales webinars or by securing appointments for the field sales team

• Qualify prospects via internet investigation and telephone communication, thus developing it into a functional record where we can interact and support the customer.

• Target our existing customer base, thus embracing the ideal of multiple touch points on the customer lifecycle to maximise upsell opportunities for a total kitchen solution.

• Proactively drive sales via the identification and qualification of new business prospects.

• Continuous CRM (Sales Force) update

2.0: After-Sales:

• Keep relationship with customer, constantly following-up on their needs

• Book Trainings (Academy)

3.0: Marketing

• Support on General Marketing Department Demands

Additional Skills & Qualifications

Must Haves:

- 1+ years of phone sales experience

- Customer Service Skills

Nice Haves:

• Having worked in a kitchen is a plus

• Previous sales background is a plus

• Worked in a kitchen and has a sales background is a +++

- Bilingual in Spanish

- Experience working in a commercial kitchen/using commercial kitchen products

- Account Management Experience

Pay and Benefits

The pay range for this position is $30.77 - $30.77/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Rolling Meadows,IL.

Application Deadline

This position will be accepting applications until Dec 9, 2024.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



  • Rolling Meadows, United States TEKsystems Full time

    Description The primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the...


  • Rolling Meadows, United States TEKsystems Full time

    Description The primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the...


  • Rolling Meadows, United States TEKsystems Full time

    Description The primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the...


  • Rolling Meadows, United States TEKsystems Full time

    DescriptionThe primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the...


  • Rolling Meadows, United States TEKsystems Full time

    DescriptionThe primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a last-longing relationship with the...


  • Rolling Meadows, United States TEKsystems Full time

    Job DescriptionJob DescriptionDescriptionThe primary goal is to market the thermal cooking systems to the local marketplace by successfully inviting companies to the online sales webinars, local demos or by securing appointments for the field sales team, qualifying prospects, targeting the customer base, updating the CRM (Sales Force) and build a...


  • Rolling Meadows, Illinois, United States Body Builders Auto Full time

    We are seeking a skilled Customer Experience Specialist to join our team at BBA, Inc. Collision Repair Specialist. As a key member of our staff, the successful candidate will be responsible for providing exceptional customer service and administrative support.Responsibilities:Assist front-end coordinators with administrative tasks to ensure a seamless...


  • Rolling Meadows, Illinois, United States Patients Choice LLC Full time

    As a Customer Support Specialist at Patients Choice LLC, you will play a vital role in supporting our sales team in the field. With a strong background in Medicare and Medicaid policy, you will be responsible for assisting customers with their mobility needs, scheduling deliveries, and managing paperwork workflows.Key Responsibilities:Provide exceptional...


  • Rolling Meadows, United States Body Builders Auto Full time

    BBA, Inc. Collision Repair Specialist seeks to add a qualified Customer Experience Representative, to its team!!! If you enjoy interacting with customers, looking to find a career with tons of growth opportunities and become part of a dynamic industry, WE are the team for you!Qualifications:Customer Service Rep: 1 year (Required)FriendlyTeam Player...


  • Rolling Meadows, United States Body Builders Auto Full time

    BBA, Inc. Collision Repair Specialist seeks to add a qualified Customer Experience Representative, to its team!!! If you enjoy interacting with customers, looking to find a career with tons of growth opportunities and become part of a dynamic industry, WE are the team for you!Qualifications:Customer Service Rep: 1 year (Required)FriendlyTeam Player...


  • Rolling Meadows, Illinois, United States RTC Full time

    About RTC RTC focuses on continuous improvement, evolving its capabilities, and reinvesting in the business to deliver higher-performing solutions for clients. Brands and retailers require more strategic thinking on the shopper experience, higher levels of innovation, a more effective process for managing customer-specific requirements, access to a broader...


  • Rolling Meadows, Illinois, United States U-Haul Full time

    Compensation and BenefitsAs a Customer Service Representative with U-Haul, you can expect to earn an estimated $45,000 - $60,000 per year, depending on your experience and qualifications. In addition to a competitive salary, U-Haul offers a range of benefits, including health insurance, prescription plans, paid holidays, vacation, and sick days. We also...


  • Rolling Meadows, Illinois, United States Jewel-Osco Full time

    As a Customer Service Representative at Jewel-Osco, you will be the face of the company, interacting with valued customers in various capacities. Your duties may include bagging groceries, arranging flowers, slicing cheese, or sweeping the floor.About this RoleThis role is an excellent opportunity to provide exceptional customer service and work in a...


  • Rolling Meadows, Illinois, United States Dohman Law Full time

    Dohman Law Group, a leading DUI and criminal defense firm in the Chicagoland area, is seeking a skilled Intake Specialist to join our team. As an Intake Specialist, you will play a vital role in the success of our clients by providing exceptional customer service and support throughout the intake process.Job Description:Job SummaryThis is a full-time...


  • Rolling Meadows, Illinois, United States United Chemi-Con Full time

    Job DescriptionThe Account Management and Sales Specialist will be responsible for managing customer relationships, identifying new business opportunities, and developing sales strategies to meet revenue targets.Key ResponsibilitiesCustomer Interaction: Interact with potential and existing customers to identify their needs, answer technical questions, and...


  • Rolling Meadows, Illinois, United States BULK LIFT INTERNATIONAL Full time

    The Job DescriptionBULK LIFT INTERNATIONAL seeks a highly motivated Strategic Account Growth Specialist to drive revenue growth and develop strong relationships with existing and new customers. The successful candidate will have prior experience in packaging and specifically FIBC sales, with a background in agriculture and dairy markets beneficial.Key...


  • Rolling Meadows, Illinois, United States Dohman Law Full time

    Join our Dynamic Team as an Intake Specialist!Dohman Law is a rapidly growing and innovative DUI, traffic & criminal defense firm. We are seeking a motivated and detail-oriented self-starter to join our team as an Intake Specialist.As an Intake Specialist, you will be the initial point of contact for individuals seeking assistance with a DUI, traffic, or...


  • Rolling Meadows, Illinois, United States OfficeTeam Full time

    Looking for a challenging role where you can utilize your organizational skills? OfficeTeam has an exciting opportunity for an Order Entry Specialist.">We are seeking an individual with excellent communication and problem-solving abilities to handle customer inquiries, process orders, and maintain accurate records.">Estimated Salary: $45,000 - $60,000 per...


  • Rolling Meadows, Illinois, United States Silver Star Protection Group Full time

    Silver Star Protection Group is an Illinois licensed security agency that specializes in providing top-notch asset protection services to high-risk businesses. We are currently seeking a skilled Transportation Specialist to join our team, responsible for transporting medical and recreational cannabis products across Illinois.As a Transportation Specialist,...


  • Rolling Meadows, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...