Customer Success Associate
2 months ago
Insight Global is looking for a Customer Success Associate to join the customer operations team. This person will act as the liaison between the lab operations team and the clients. They will troubleshoot and resolve client issues over the phone and via email. They will be responsible for gathering data and providing information to the clients from lab. They will input donor information into the internal lab systems and maintain all confidentiality processes. This person will also coordinate times for clients to pick up and drop off specimens at the lab. They will oversee entry of patient donor data into national database and perform client onboarding for all new clients in the organization.
Required Skills & Experience
* experience in data entry, patient onboarding, tracking/logging metrics or data in computer programs * experience in customer service and correspondence over email * Proficient in all Microsoft applications, Outlook, and other computer tracking programs * Needs to be a efficient multi-tasker & manage several task and projects at any given time
Nice to Have Skills & Experience
* Bachelors Degree * Background in clinical, healthcare, or medical space
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Customer Success Associate
3 weeks ago
San Antonio, Texas, United States Swivel Full timeCustomer Success AssociateAt Swivel, we're seeking a talented Customer Success Associate to join our team. As a key member of our customer-facing sales teams, you'll leverage your extensive knowledge of our software to support sales and new business growth.Key Responsibilities:Build customer success plans, establishing critical goals to help customers reach...
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Customer Success Associate
2 weeks ago
San Antonio, Texas, United States Insight Global Full timeJob Title: Customer Success AssociateJob Summary: We are seeking a highly skilled Customer Success Associate to join our team at Insight Global. This role will involve acting as a liaison between our lab operations team and clients, troubleshooting and resolving client issues over the phone and via email.Key Responsibilities:Act as a liaison between the lab...
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Customer Success Associate
3 weeks ago
San Antonio, Texas, United States Insight Global Full timeCustomer Success AssociateWe are seeking a highly skilled and detail-oriented Customer Success Associate to join our team in San Antonio, TX. As a key member of our customer operations team, you will serve as the primary point of contact for clients, providing exceptional support and ensuring seamless interactions.Key Responsibilities:Act as liaison between...
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Customer Success Associate
2 weeks ago
San Antonio, Texas, United States Swivel Full timeAbout the Role:Swivel is seeking a highly skilled Customer Success Associate to join our team. As a key member of our customer-facing sales teams, you will leverage your extensive knowledge of Swivel software to support sales and new business growth. Your primary responsibility will be to work with customers to build customer success plans, establishing...
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Customer Success Associate
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San Antonio, Texas, United States SWBC Full timeAbout the Role:SWBC is seeking a talented Customer Success Associate to join our team. As a key member of our customer-facing sales teams, you will leverage your extensive knowledge of SWIVEL software to support sales and new business growth.Key Responsibilities:Build customer success plans, establishing critical goals, to help customers reach their...
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Customer Success Associate
2 weeks ago
San Antonio, Texas, United States Swivel Full timeAbout the Role:Swivel is seeking a talented Customer Success Associate to join our team. As a key member of our customer-facing sales teams, you will leverage your extensive knowledge of Swivel software to support sales and new business growth.Key Responsibilities:Develop and strengthen relationships with customers within your designated territory.Work with...
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Customer Success Associate
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San Antonio, United States Southwest Business Corp Full timeA Customer Success Associate (CSA) is an essential part of Software as a Service (Saas) companies in todays climate. As a CSA, you will be responsible for developing and strengthening relationships with customers within your designated territory. Yo Associate, Account Manager, Customer Engagement, Retail, Customer, Business, Skills
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Customer Success Associate
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Customer Success Associate
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San Antonio, United States SWBC Full timeSWIVEL is seeking a talented individual to report to the Customer Success Manager, a CSA will play a vital role in ensuring customers achieve their desired outcomes while using SWIVEL's software. CSAs should be customer-focused and aim for mutually beneficial outcomes within the partnership. Working collaboratively with Product Teams, the CSA will be...
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Customer Success Specialist
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Customer Success Specialist
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San Antonio, Texas, United States SWBC - Southwest Business Corporation Full timeCustomer Success at SWBCAs a Customer Success Associate at SWBC - Southwest Business Corporation, you will play a vital role in developing and strengthening relationships with customers within your designated territory. Your primary responsibility will be to ensure customer satisfaction and retention, driving long-term growth and revenue for the company.Key...
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Customer Success Associate
2 weeks ago
San Antonio, Texas, United States Insight Global Full timeCustomer Success Associate - Liaison RoleWe are seeking a highly skilled Customer Success Associate to join our team in San Antonio, TX. As a liaison between our lab operations team and clients, you will be responsible for troubleshooting and resolving client issues over the phone and via email. Your primary goal will be to ensure seamless communication and...
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Customer Success Specialist
2 weeks ago
San Antonio, Texas, United States SWBC - Southwest Business Corporation Full timeCustomer Success at SWBCAs a Customer Success Associate at SWBC - Southwest Business Corporation, you will play a vital role in developing and strengthening relationships with customers within your designated territory. This position requires a unique blend of business acumen, communication skills, and technical knowledge to ensure customer satisfaction and...
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Customer Success Associate
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San Jose, California, United States PMT Management Full timeJob DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Success Associate. As a key member of our PMT Management team, you will play a vital role in helping our clients achieve their business goals.As a Customer Success Associate, you will be responsible for:Developing and maintaining strong relationships...
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Customer Success Liaison
1 month ago
San Antonio, Texas, United States Insight Global Full timeCustomer Success AssociateAn exciting opportunity has arisen for a Customer Success Associate to join our team at Insight Global in San Antonio, TX. As a key member of our customer operations team, you will play a vital role in ensuring seamless interactions between our lab operations team and clients.Key Responsibilities:Act as the primary point of contact...
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Customer Success Associate
3 weeks ago
San Diego, California, United States PracticeTek Full timeAbout the RoleWe are seeking a highly skilled Customer Success Associate to join our team at PracticeTek. As a key member of our Customer Success Department, you will play a vital role in ensuring our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...
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Customer Success Liaison
1 month ago
San Antonio, Texas, United States Insight Global Full timeJob OverviewWe are seeking a highly organized and detail-oriented Customer Success Associate to join our customer operations team at Insight Global. As a key liaison between our lab operations team and clients, you will play a critical role in ensuring seamless communication and issue resolution.Key Responsibilities:Act as the primary point of contact for...
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Customer Success Manager
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San Antonio, United States TINT Full timeAbout TINTHi, we're TINT! Our mission is to address the problems of falling consumer trust in brands and diminishing returns on marketing spend.We built the platform to make it easy to identify, engage, and mobilize consumers. And we developed our methodology, a proven process to create a thriving brand community with immediate impact and lasting business...
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Customer Success Manager
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San Antonio, Texas, United States Centage Full timeCentage is a trusted name in FP&A software, offering products like Budget Maestro, Planning Maestro, and Analytics Maestro.The Customer Success Manager will be responsible for ensuring customer satisfaction, customer retention, analyzing customer data, building and maintaining relationships, and providing exceptional customer service on a daily basis.Key...
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Customer Success Manager
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San Antonio, Texas, United States Pro-Vigil, Inc Full timeJob SummaryPro-Vigil, Inc is seeking a highly skilled Customer Success Manager to join our team. As a key member of our Outside Sales Team, you will be responsible for ensuring excellent customer service and driving sales growth.Key ResponsibilitiesProvide exceptional customer service and support to our clientsWork closely with Outside Sales/Territory...