Help Desk Analyst III

Description We are offering an exciting opportunity for a Help Desk Analyst III to join our team in West Hollywood, California. In this role, you will be tasked with providing comprehensive technical support, including managing devices and applications, overseeing user accounts, and troubleshooting issues. This position is crucial in ensuring the smooth...

Duration : 12 Months contract with possible extension JOB PURPOSE: As the first point of contact for 800+ Child Support Services Division staff and County Clerk of Court staff, the CFS Help Desk triages requests and incidents for PACSS (Palmetto Automated Child Support System) and FCCMS (Family Court Case Management System) aiming for a high level of first...

Job Title: Help Desk Ticket AnalystAt ASM Global, we are seeking a highly skilled Help Desk Ticket Analyst to join our team. As a Help Desk Ticket Analyst, you will play a critical role in ensuring the smooth operation of our help desk, providing exceptional customer service, and resolving technical issues in a timely manner.Key Responsibilities:Manage and...

Description:Required qualification : Commitment to work through the contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound phone calls and chats to provide basic to complex credential administration/password, computer setup and configuration. The...

Description:Company is looking to bring on a group of Tech Support Agents to support the internal employees of Company via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include:...

Description: Wells Fargo is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could...

Job DescriptionJob DescriptionWe are in search of a Help Desk Analyst II to join our team in WEST CHESTER NT, Ohio. This role involves providing technical assistance, troubleshooting hardware and software issues, and working within a Microsoft Windows environment. As a Help Desk Analyst II, your responsibilities will include maintaining computer systems,...

Job DescriptionJob DescriptionWe are in search of a Help Desk Analyst to join our team. This role is based in West Chester, Pennsylvania, and offers a contract-to-hire employment opportunity. The primary function of this role is to provide customer service and basic troubleshooting to our clients in the IT industry.OVERNIGHT SHIFT / 100% ONSITE...

Description:Tech Support Agents to support the internal employees via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection...

Job Summary:We are seeking a skilled Help Desk Analyst to join our team at Integra Connect. As a Help Desk Analyst, you will be responsible for providing technical support to our end-users, resolving complex issues, and ensuring a seamless user experience.Key Responsibilities:Provide technical support to end-users via phone, email, or remote accessResolve...

Job Title: Help Desk AnalystAt iCST, we are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will provide technical support and assistance to our customers, ensuring that their hardware and software issues are resolved efficiently and effectively.Key Responsibilities:Manage customer expectations and provide timely...

Job Title: Help Desk Analyst 2 Job Overview: We are seeking a skilled Help Desk Analyst 2 to provide technical support for hardware and software issues. Key Responsibilities: * Manage user expectations and ensure quality standards * Monitor and resolve support issues within service levels * Act as escalation point for high-priority issues * Troubleshoot...

Job Title: Help Desk AnalystHi,As a Help Desk Analyst at iCST, you will be responsible for providing Tier 2 technical support for hardware and software with 5+ years of experience. The position is fully onsite at our Chester, PA location.Key Responsibilities:Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards...

Job Title: Help Desk AnalystJob Summary:As a Help Desk Analyst at iCST, you will provide technical support to customers and end-users, resolving hardware and software issues and escalating complex problems to senior technicians. You will work closely with the IT team to ensure that all technical issues are resolved promptly and efficiently.Key...

ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex...

DescriptionIT Help Desk SpecialistSummary: The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software...

Job Title: Help Desk Level 2At TechTrueUp, we are seeking a highly skilled and experienced Help Desk Level 2 professional to join our team. As a Help Desk Level 2, you will be responsible for providing technical support and assistance to our customers and end-users.Key Responsibilities:Manage customer expectations and provide quality support servicesMonitor...

Description Position Summary:: The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software Office365,...

Description The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software Office365, Adobe, Active Directory,...

Description The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software Office365, Adobe, Active Directory,...