Help Desk Analyst

Job DescriptionJob DescriptionWe are in search of a Help Desk Analyst II to join our team in WEST CHESTER NT, Ohio. This role involves providing technical assistance, troubleshooting hardware and software issues, and working within a Microsoft Windows environment. As a Help Desk Analyst II, your responsibilities will include maintaining computer systems,...

A Public Sector client of ours is looking for a Help Desk Analyst to work on their ongoing project in the Chester, PA office.Below are the additional details of this role: Required Skills:We need a minimum of 5+ years of hands-on experience in the following.Tier 2 technical support for hardware and softwareExperience with call tracking and ticketing...

Duration : 12 Months contract with possible extension JOB PURPOSE: As the first point of contact for 800+ Child Support Services Division staff and County Clerk of Court staff, the CFS Help Desk triages requests and incidents for PACSS (Palmetto Automated Child Support System) and FCCMS (Family Court Case Management System) aiming for a high level of first...

Job Title: Help Desk AnalystAt iCST, we are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will provide technical support and assistance to our customers, ensuring that their hardware and software issues are resolved efficiently and effectively.Key Responsibilities:Manage customer expectations and provide timely...

Job Title: Help Desk Ticket AnalystAt ASM Global, we are seeking a highly skilled Help Desk Ticket Analyst to join our team. As a Help Desk Ticket Analyst, you will play a critical role in ensuring the smooth operation of our help desk, providing exceptional customer service, and resolving technical issues in a timely manner.Key Responsibilities:Manage and...

Job Title: Help Desk Analyst - Level 2We are seeking an experienced Help Desk Analyst to provide Level 2 Support, acting as an escalation point for high-priority support issues and delivering hands-on technical assistance to business and technical users. The ideal candidate will manage expectations, ensure quality standards, and resolve a wide range of...

Job: Help Desk AnalystLocation: Chester, PA (Onsite)Role Description: Manage expectations at all levels: customers/end users, executive sponsors. Ensure quality standards are followed. Monitor the team s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. Act as the escalation point for...

Description:Required qualification : Commitment to work through the contract end date. 12-24 months of previous technology experience in a similar Service Desk environment or equivalent experience. Required Skills: Taking inbound phone calls and chats to provide basic to complex credential administration/password, computer setup and configuration. The...

Description:Company is looking to bring on a group of Tech Support Agents to support the internal employees of Company via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include:...

Description: Wells Fargo is looking to bring on a group of Tech Support Agents to support the internal employees of Wells Fargo via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could...

Description:Tech Support Agents to support the internal employees via inbound phone calls. Agents will be trained on the internal tools, systems, processes and will be responsible for managing a ticketing que and helping troubleshoot issues that the employees are experiencing. Types of calls could include: password resets, server issues, VPN/connection...

Help Desk/Desktop Support 6 month Contract-to-Hire$18-23/hr Onsite Monday-Friday 7:45-3:15pm - Chester, SC The job of Technology Support Technician was established for the purpose/s of installing and maintaining computer hardware and software; resolving immediate operational and/or safety concerns; and providing in-service training and documentation on...

Job Summary:We are seeking a skilled Help Desk Analyst to join our team at Integra Connect. As a Help Desk Analyst, you will be responsible for providing technical support to our end-users, resolving complex issues, and ensuring a seamless user experience.Key Responsibilities:Provide technical support to end-users via phone, email, or remote accessResolve...

Description Position Summary:: The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software Office365,...

Description The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software Office365, Adobe, Active Directory,...

Description The position is responsible for first level problem determination, ticket recording, problem resolution, documenting & updating standard processes and problem escalation from Information Technology end-users. The scope of the job's products and services include Windows, MacOS, and iOS devices. End-user software Office365, Adobe, Active Directory,...

Job Summary:As a Help Desk Analyst with Addison Group, you will be responsible for providing technical support to our clients. This is a 6-month contract-to-hire opportunity with a competitive hourly rate of $18-23.Key Responsibilities:Install and maintain computer hardware and software to ensure optimal system performance.Resolve immediate operational and...

Help Desk Analyst Tier 2 / Full-Time / On-Site / Chester, PABecome a member of a growing team of Information Technology professionals making an impact and providing solutions for Government and Commercial clients since 1996 Join the Domino Tech Team!Accepting Candidates Until 10/16/2024 at 2:00 PMThe Position:Client: Commonwealth of Pennsylvania Department...

Help Desk Analyst 100% remote *must reside within 30 miles of Des Moines, IA Technical Troubleshooting Customer Service Phone, Email, Chat Windows Active Directory ServiceNow Tier 1.5 Description We are looking to bring on a group of Tech Support Agents to support the internal employees of a financial services company via inbound phone calls. Agents will...

The position is fully onsite at SCI Chester (500 E 4th St, Chester, PA 19013) JD:Help Desk tier 2 Technical Support for Hardware & Software. 5-year's exp. Job# 749301Client: State of PA, Dept. of Correction, Chester, PARate: $30/hour on C2C or $25/hour on W2 Help Desk Analyst, Tier 2 technical support for hardware and software with 5+ years of...