Call Center Representative

1 month ago


Indianapolis, United States TEKsystems Full time
Job DescriptionJob Description

TEKsystems is hiring CSR's for a local Health Insurance Company in Indianapolis, IN

Job Description: Contractors will be taking Inbound calls from Members. You will be on the phones most of the day. You will document calls into the system as they happen. Calls would include:

  • Assisting by looking up what their insurance may or may not cover
  • Issues with billing, requests for a new card
  • If specific products will be covered by their insurance
  • Updating address's in the system
  • Locating doctors in the network for them

Requirements/Qualifications:

  • 2+ year(s) working in a Call Center, preferably insurance or physician's office
  • Fluent in Spanish (preferred for our bilingual opening)
  • Must have worked with Word, Excel, Web Based Systems.
  • Must be able to hardwire into home internet connection
  • High School Diploma or equivalent

Shift: Monday-Friday, 8am-8pm Availability

Location: Near the Children’s Museum of Indianapolis. First 4-6 weeks onsite for training, then transition to fully remote.

Pay and Benefits

The pay range for this position is $16.50 - $16.50/hr.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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