Computer Support Specialist

3 weeks ago


Sacramento, United States Swoon Full time
Job DescriptionJob Description

Be part of an American company, that has one of the largest combinations of natural gas and electric utilities in the United States.

Actively seeking an experienced Computer Support Specialist to add to his amazing team

  • Onsite: 5 days per week in office

· Location: Sacramento, CA

· 12 Months Contract

  • Compensation: Negotiable based on experience.

 

TOP THINGS:

  1. Experience with Windows Microsoft applications
  2. Troubleshooting IT-related issues (preferably with call center experience)
  3. iOS (iPhone, iPad) application support and troubleshooting
  4. Computer networking experience (LAN, Wi-Fi, printers, peripheral devices)

 

Duties and Responsibilities

  • Provide client desktop support with basic technical understanding (Tier 1) in Microsoft Operating Systems and Office Suite in an enterprise network environment.
  • Troubleshoot desktop and mobile computing devices, network and peripheral issues.
  • Identify and engage needed resources to resolve problems; diagnose and resolve technical issues requiring in-depth analysis.

 

Qualifications

  1. High School Diploma or equivalent
  2. 1 year of IT service/help desk operations experience
  3. Experience troubleshooting computer and device problems via phone & web
  4. Knowledge of MS Office Suite and enterprise network environment
  5. Strong client customer skills

 

Would this be something you are open to hearing more about? Please apply

Company Description• Come get Swoon’d
\t• Swoon handles the staffing need of over 80 Fortune 500 clients.
\t• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.
\t• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.Company Description• Come get Swoon’d\r
\t• Swoon handles the staffing need of over 80 Fortune 500 clients.\r
\t• We have won Best and Brightest Companies to Work for in the Nation Award 6 years in a row.\r
\t• Swoon was also awarded the Inc. 5000 Fastest Growing Private Companies in the US from 2016 – 2020.

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