Client Intake Coordinator

2 days ago


MN United States Phoenix Loss Control Inc Full time
Job Title: Client Intake Specialist

At Phoenix Loss Control Inc, we are seeking a highly motivated and detail-oriented Client Intake Specialist to join our team. As a Client Intake Specialist, you will be the first point of contact for incoming calls and will be responsible for gathering pertinent information regarding damage.

Key Responsibilities:
  • Answer phone lines and gather information from clients
  • Input information into our claims system to generate a claim
  • Assign an investigator to the case
  • Utilize strong communication skills to interact with clients and colleagues
  • Manage multiple screens and prioritize tasks efficiently
Requirements:
  • Exceptional interpersonal skills and attention to detail
  • Ability to operate independently and prioritize tasks
  • Strong analytical skills and ability to navigate multiple systems
  • High-speed internet access and a reliable computer
Preferred Qualifications:
  • Previous experience in telecommunications or utility industries
  • Knowledge of underground utility locating procedures and systems
  • Previous dispatch or call center experience

This is a 1099 contract position with no benefits offered. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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