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Intake Specialist
2 months ago
Casa de Amparo is seeking a highly skilled Intake Specialist to join our team. As an Intake Specialist, you will be responsible for processing referrals and facilitating intakes for our New Directions Transitional Housing Program.
Key Responsibilities:- Coordinate and conduct comprehensive screening and intake interviews with potential participants to assess their needs and program eligibility.
- Assure a transitional housing census in New Directions per agency criteria.
- Assist with assigning new clients to Advocates.
- Work with the development team to identify marketing needs and implement marketing strategies to promote the transitional housing program.
- Present and market program to surrounding communities and community partners.
- Interface with Complex Managers to ensure smooth operations with program intakes.
- Review and approve intake applications based on program criteria.
- Work closely with apartment complexes, placement agencies, authorized representatives, county social workers, and community supports to coordinate intakes and gather necessary documentation/information.
- Bachelor's degree in social work, psychology, human services, or related field required.
- Minimum of two years' experience in a public or private social services setting preferred.
- Strong understanding of Transitional Age Youth (TAY) development, the effects of trauma, California Title 22 regulations, and San Diego County private/public social service agencies.
- Well-organized, strong telephone and interpersonal communication and interviewing skills, detail and big picture oriented.
- Ability to comply with all employment requirements, including driving agency vehicles with a clear DMV report, reliable transportation with auto insurance.
- Must provide proof of immunization against influenza, pertussis, and measles.
- Must have the physical ability to participate in activities and perform related physical skills, including crouching, lifting 50 pounds, crawling on hands and knees, and walking up and down stairs.
- CPR/1st Aid (including pediatric) certificate required.
- Must pass a pre-employment drug screen, health exam, and TB test.
- Must be at least 21 years of age.
Casa de Amparo is a non-profit organization dedicated to providing services to children and families in need. Our New Directions Transitional Housing Program provides a safe and supportive environment for Transitional Age Youth (TAY) to transition into independent living.
This position is responsible for ensuring the culturally responsive trauma-informed screening and intakes for participants in the New Directions Transitional Housing program according to census goals. The Specialist will ensure accurate, timely, organized completion of documentation according to governing bodies and agency policies and procedures.
This job description is not intended to be all-inclusive. It is understood that the employee will also perform other reasonable related duties as assigned by their supervisor.
