PCA Intake Coordinator
3 weeks ago
We are proud to be a Star Tribune Top Workplace for a third year in a row and a Culture Excellence Awards winner for Innovation and Work-Life Flexibility. Our team values diversity, inclusivity, and respect for all employees.
Job SummaryThe Intake Coordinator plays a critical role in completing the intake process and providing exceptional service to our clients and their families. This position requires strong communication skills, attention to detail, and the ability to work independently and as part of a team.
Key Responsibilities- Complete the intake process for new clients, ensuring accurate and timely documentation
- Provide information and support to clients and their families, addressing their needs and concerns
- Maintain effective communication with counties, state agencies, and other stakeholders
- Utilize advanced communication skills, both written and oral, to convey complex information
- Manage multiple tasks simultaneously, prioritizing deadlines and maintaining a high level of professionalism
- 4-year degree preferred, with at least 1 year of experience working with individuals with developmental and/or intellectual disabilities
- Experience with Waivered Services and/or PCA is a plus
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
- Advanced skills in MS Office Suite, including Word, Excel, and Outlook
- Work-Life Flexibility
- Professional Development Opportunities
- Generous Paid Time Off options
- Free Mental Health/Wellbeing Program
- Health, Dental, & Vision insurance for full-time employees
- HSA + FSA for full-time employees
- Retirement Plan
- Company Paid Disability & Life Insurance for full-time employees
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