Restaurant Assistant Manager

3 weeks ago


San Diego, California, United States Willy WU JYE HWA Full time
Job Title: Assistant Manager at La Clochette Du Coin

We are seeking a highly skilled and experienced Assistant Manager to join our team at La Clochette Du Coin in San Diego, CA. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our cafe, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Train, coach, and develop employees to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Delegate tasks to team members and provide follow-ups to ensure tasks are completed efficiently and effectively.
  • Monitor team performance and evaluations to identify areas for improvement and implement changes as needed.
  • Hold team members accountable for their performance and provide coaching and counseling as needed.
  • Ensure team members provide fast, friendly, and accurate service to customers.
  • Ensure product quality, restaurant cleanliness, maintenance, and security standards are met.
  • Staff and schedule appropriately to control labor costs and ensure adequate coverage.
  • Ensure proper cash handling and deposit procedures are followed.
  • Ensure appropriate inventory and ordering systems are in place.
  • Coordinate communication between the front of the house and the back of the house staff.
  • Monitor compliance with safety and hygiene regulations.
  • Gather guests' feedback and recommend improvements to our menus and service.
Requirements:
  • Resourceful, result-oriented, self-starter with a strong work ethic and job commitment.
  • Excellent communication skills and a responsible, mature, and professional demeanor.
  • Possess a positive attitude and ethics that support our values and culture.
  • Skilled in customer service, problem-solving, cost controls, inventory, and implementing policies.
  • Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant.
  • Strong time-management skills; ability to multi-task, prioritize, and organize.
  • Work experience as a restaurant assistant manager or similar role in the hospitality industry is a must.
  • Familiar with restaurant management software and backend systems.
  • Customer service attitude.
  • Team management abilities.


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