Maritime Specialist
2 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Maritime Center Specialist I. This role will support the overall function of Cruise and Nauticus events, providing exceptional guest service and ensuring a seamless experience for visitors.
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of cash handling procedures.
In this role, you will greet and interact with guests, answer on-site questions, process monetary transactions, and maintain accurate records. You will also assist with special events, provide information about exhibits and programs, and promote membership enrollment and renewals.
Key Responsibilities:
- Greet and interact with guests
- Answer on-site guest questions and resolve issues
- Accurately process monetary transactions and adhere to cash handling policies
- Maintain and update membership database
- Support events by staffing check-ins, sales, and maintaining lines
- Perform end-of-day sales reconciliation and contribute to preparation/closeout of tills
Requirements:
- Previous experience working in similar environments: guest relations, entertainment, or educational institutions
- Previous cash handling experience
- Excellent communication and interpersonal skills
Benefits:
- Competitive hourly rate: $15.00/hour
- Ongoing training and professional development opportunities
- A supportive and dynamic work environment
About Us:
Nauticus is a leading maritime discovery center located in downtown Norfolk, Virginia. Our mission is to benefit the community through education, impactful experiences, and sharing access to maritime resources. As a member of our team, you will be part of a collaborative and inclusive organization that values diversity, equity, and inclusion.
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