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Identity and Access Management Associate Manager

2 months ago

Racine, Wisconsin, United States S.C. Johnson & Son, Inc. Full time
About the Role

We are seeking a highly skilled Identity and Access Management Associate Manager to join our team at S.C. Johnson & Son, Inc. The ideal candidate will have extensive, hands-on experience in several areas, including directory services, Active Directory, Microsoft Entra, role-based access control for cloud and non-cloud access management, multi-factor authentication (MFA), privileged access management, public key infrastructure (PKI), identity governance and administration (IGA), and single-sign on (SSO) solutions.

Key Responsibilities
  • Directory Services Management: Build and improve upon directory services, including LDAP, Active Directory, and Microsoft Entra, ensuring optimal performance, security, and evolving business requirements.
  • Active Directory/Entra Administration: Continuously improve solutions for Active Directory infrastructure, including user account management, group policies, domain services, and application registration.
  • Identity Governance and Administration (IGA): Build and implement IGA functionality to advance operational efficiency and improve user end-user experience for IAM operations.
  • Identity Security: Build and improve upon identity security solutions such as MFA, passwordless capabilities, and identity protection solutions.
  • Single Sign-On (SSO) Solutions: Design, implement, and support SSO solutions to streamline user authentication and access across multiple systems.
  • Privileged Access Management: Build privileged access management (PAM) solutions to secure sensitive accounts and credentials.
  • Security Best Practices: Ensure compliance with security best practices and regulatory requirements in all IAM processes and solutions.
  • Troubleshooting and Support: Provide expert troubleshooting and support for IAM-related issues as a level 4 support resource, ensuring timely resolution and minimal disruption.
  • Documentation and Training: Develop and maintain technical documentation, including design specifications, configuration guides, and operational procedures. Conduct training sessions for internal teams to ensure knowledge transfer and adherence to best practices.
  • Collaboration: Work closely with internal stakeholders, including IT, security, and business teams, to understand requirements and deliver effective IAM solutions.
  • Continuous Improvement: Stay updated with the latest IAM trends and technologies, and continuously seek opportunities to improve IAM processes and solutions.
Required Experience
  • Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or equivalent education.
  • Minimum of 5 years of hands-on experience in IAM engineering, architecture, or implementation.
  • 3-5 years of experience and the ability to demonstrate experience in IAM concepts, principles, and technologies, such as directory services, identity lifecycle management, single sign-on (SSO), multi-factor authentication (MFA), and role-based access control (RBAC) and secure business practices.
Preferred Experiences and Skills
  • Experience working with authentication and authorization standards and protocols (OpenID Connect, SCIM, OAuth, SAML, AD/LDAP, Federation, SSO).
  • Proven track record designing, building, and operating complex Access Models by making informed decisions using deep understanding of industry standards such as RBAC/ABAC/PBAC, etc.
  • Experience running services on top of a Cloud computing platform (e.g., AWS, Microsoft Azure, GCP).
  • Deep experience with cloud-based IGA/IAM solutions.
  • Experience with scripting and automation tools (e.g., PowerShell).
  • Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
  • Certifications in IAM, such as Certified Identity and Access Manager (CIAM) or similar Microsoft certifications for IAM are a plus.