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Customer Service Representative

2 months ago

Bloomington, Indiana, United States Adalie Allen - State Farm Agent Full time
Position Overview

Adalie Allen - State Farm Agent is in search of a dynamic and career-focused individual to enhance our customer engagement efforts. As a member of our team, you will cultivate and strengthen customer connections within the community while promoting a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Develop and maintain customer relationships, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
  • Implement a customer-centered, needs-based review process to inform clients about their insurance choices.
Benefits
  • Simple IRA
  • Group Life Insurance Benefits
  • Hourly compensation plus commission and bonuses
  • Health insurance options
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within the agency
Qualifications
  • Exceptional interpersonal skills
  • Strong people-oriented approach
  • Proactive problem-solving abilities
  • Commitment to accuracy and timeliness in work
  • Capability to manage multiple tasks effectively
  • Ability to connect with customers on a personal level
  • Property and Casualty license (must be obtained)
  • Life and Health license (must be obtained)

If you are driven to achieve success and envision yourself thriving in this role, we encourage you to consider this opportunity. We will provide further information regarding the next steps in the selection process.

This position is affiliated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not considered employees of State Farm.