Deposit Account Services Supervisor
4 days ago
At Golden 1, we are seeking a highly skilled and experienced Deposit Account Services Supervisor to join our team. As a key member of our Deposit Account Services team, you will be responsible for leading innovative initiatives, analyzing and monitoring risk, and supporting and leading a team in account processing, oversight, and management.
Key Responsibilities:- Legacy Planning: Document and pass on institutional knowledge to ensure continuity in leadership. Collaborate with successors to ease the transition and provide ongoing support. Develop new processes and enhance existing policy/procedures to ensure both service excellence and scalability.
- Records and Fulfillment: Lead the teams to meet service level agreements and ensure accuracy and attention to detail are followed. Protect Golden 1 from liability by ensuring processes are following established procedures and guidelines as well as any bank secrecy and anti-money laundering laws appropriate to the positions.
- Digital: A digital leader who is collaborative and adaptable. Drive digital transformation within the organization by embracing innovation, taking risks, and empowering the team to drive positive change.
- Leadership and Strategic Planning: Provide visionary leadership and strategic guidance to the team, drawing from experience and knowledge. Develop and communicate a sharp vision, mission, and objectives for the team to ensure alignment with organizational goals.
- Communication: Leverage various communication mediums to share insights, updates, and strategic direction. Foster transparency in financial reporting and decision-making processes. Foster a positive, inclusive, and engaging work environment by promoting skill development, coaching for improvement and growth, inspiring others through words and actions, and encouraging positive employee morale by living out our Mission, Vision, and Core Values.
- Regulatory Compliance: Identify and assess financial risks, implementing measures to mitigate potential challenges. Ensure compliance with financial regulations and reporting requirements.
- Administration: Administer, process, and maintain staff payroll, scheduling, personnel reports, disciplinary actions, performance appraisals, management analysis, and summary reports. Promptly review, approve, and remit vendor billing statements for prompt payment.
- Account Management: Oversee the management of accounts, ensuring accuracy and compliance with financial regulations. Develop and implement account management strategies to optimize financial outcomes. Apply fraud detection and reporting techniques as necessary. Responsible for Retention Schedule program oversight.
- Team Management: Foster collaboration both within the team and across different departments or teams within the organization. Collaborate with cross-functional teams to align financial strategies with broader organizational goals. Provide financial expertise to support decision-making across departments. Foster mentorship and guidance to team members, nurturing their professional growth and development. Identify opportunities for training and skill enhancement to ensure the team remains at the forefront of industry trends. Provide additional support throughout the department and perform other tasks and duties as assigned.
- Risk Management: Develop and maintain an understanding of pertinent regulatory requirements and risks inherent to job responsibilities. Establish and maintain control activities that mitigate those risks consistent with the Credit Union's risk appetite. Ensure operational integrity and compliance with applicable regulations.
Physical Requirements: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Extensive PC data entry and processing throughout the workday.
Licenses/Certifications: Possess a valid California driver's license.
Qualifications: Minimum of a high school diploma or equivalent. A bachelor's degree in finance, accounting, business administration, or 5 years in a related field is preferable. 5 years of experience in senior financial roles, with a proven track record of success. Advanced knowledge of legal considerations related to trust accounts, subpoenas, levies, and other relevant relationships. Strong analytical and strategic thinking skills. Thorough understanding of financial regulations and compliance requirements. Excellent communication and interpersonal skills. Ability to provide financial leadership even in unconventional circumstances.
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