Academic Program Coordinator

4 days ago

Palo Alto, California, United States Penn State University Talent Acquisition Full time
Job Title:

Academic Program Coordinator

Job Summary:

The Graduate Enrollment Services (GES) unit at Penn State University is seeking an Academic Program Coordinator to support daily operations for the GES team. This role will serve as a first-line liaison with internal and external contacts, working closely with students, staff, and faculty across the university.

Responsibilities:
  • Serve as a primary point of contact for inquiries from applicants and current students regarding standard application, enrollment, and graduation procedures.
  • Schedule meetings and appointments, and maintain calendars.
  • Manage the GES general email account and process incoming transcripts and test scores for graduate applicants.
  • Scan and index confidential student-related documents using imaging systems.
  • Develop new processes and procedures in support of GES office needs.
  • Perform routine data entry and maintain accurate records.
Requirements:
  • Minimum of a High School Diploma or higher and 2+ years of related experience, or an equivalent combination of education and experience.
  • Proficiency in Microsoft Office (including Word, Access, Excel, and PowerPoint) is required; experience working on a student portal is preferred.
  • Excellent interpersonal, verbal, and written communication skills, organizational and customer service skills, attention to detail, and the ability to manage multiple projects simultaneously.
What We Offer:

Penn State University offers competitive benefits to full-time employees, including medical, dental, vision, and retirement plans, in addition to tuition discounts (75% discount for spouse and children), and paid holidays.

Please visit https://hr.psu.edu/benefits for more detailed information.

Salary:

The salary range for this position is $38,500.00 - $55,500.00.

Equal Employment Opportunity:

Penn State University is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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