Office Manager

2 weeks ago


Bel Air, Maryland, United States Lourice Karkar - State Farm Agent Full time
Job Summary:

As an Office Manager with Lourice Karkar - State Farm Agent, you will play a crucial role in ensuring the smooth operation of our agency. Your primary responsibility will be to equip our agency to continually achieve its goals by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences.

Key Responsibilities:

Establish and maintain strong customer relationships through prompt, accurate, and friendly customer service.
Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
Ensure the office is well-maintained and equipped to successfully meet customer needs and to market relevant products.

Requirements:

Excellent communication skills - written, verbal, and listening.
Highly organized and detail-oriented with experience in customer service required.
Ability to work in and manage a team environment and coordinate with others to achieve agency goals.
Proactive in problem-solving and able to succeed in a fast-paced environment.

Benefits:

Paid time off (holidays and personal/sick days).
Salary plus commission/bonus.
Growth potential/opportunities for advancement within the agency.

Our Mission:

We help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Our team is dedicated to providing exceptional customer service and helping our customers achieve their goals.
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