Dental Office Coordinator

4 weeks ago


Bel Air South, Maryland, United States Family Dental of Bel Air Full time
Job Summary:

We are seeking a highly organized and detail-oriented Business Assistant to join our team at Family Dental of Bel Air. As a Business Assistant, you will play a vital role in supporting our front office operations, ensuring seamless patient experiences, and contributing to the overall success of our practice.

Key Responsibilities:

• Greet and welcome patients, creating a positive first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records, ensuring accurate and up-to-date information
• Schedule and confirm appointments for multiple providers, streamlining our office workflow
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments, processing accounts receivables, and maintaining a clean and organized financial record
• Review treatment plan fees and payment options with patients, providing exceptional customer service
• Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and improving patient care

What We Offer:

• Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front-loaded education and training, providing opportunities for growth and development
• A secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential
• Access to on-demand Daily Pay, providing flexibility and convenience

Requirements:

• Experience working in a fast-paced, customer-centric environment
• Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively
• Minimum 1+ years of experience in a dental or medical setting, with a strong understanding of insurance billing and accounts receivable
• Dentrix or other dental software experience, with a willingness to learn and adapt to new systems

Physical Requirements:

• Ability to perform essential duties satisfactorily, with or without reasonable accommodation
• Prolonged periods of sitting at a desk and working on a computer, with occasional lifting of up to 15 pounds
• Availability to attend virtual training sessions (or in-person) periodically throughout the year

About Family Dental of Bel Air:

Family Dental of Bel Air is a unique practice that thrives on collaboration, communication, and community. We are a 10-person team that values camaraderie and partnership, with a focus on providing exceptional patient care and experiences. If you are a motivated and hard-working individual who is passionate about helping our team deliver the best patient care to the communities we serve, we encourage you to apply for this exciting opportunity.

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