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Office Manager

1 month ago

Bel Air, Maryland, United States Lourice Karkar - State Farm Agent Full time
Job Title: Office Manager

As an Office Manager with Lourice Karkar - State Farm Agent, you will play a crucial role in ensuring the smooth operation of our agency. Your primary responsibility will be to implement and support office policies, ensuring that our customers receive exceptional service and experience.

Key Responsibilities:
  • Establish and maintain strong customer relationships through regular follow-ups and prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and provide personalized recommendations.
  • Ensure the office is well-maintained and equipped to meet customer needs and market relevant products.
Qualifications:
  • Excellent communication skills, both written and verbal.
  • Highly organized and detail-oriented with experience in customer service and preferably in managing customer service teams.
  • Proactive problem-solving skills and ability to work in a team environment.
  • Experience in Windows computer applications and ability to obtain Property and Casualty License and Life and Health License.
Benefits:
  • Paid time off (holidays and personal/sick days).
  • Salary plus commission/bonus.
  • Growth potential and opportunities for advancement within the agency.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance and financial services, including auto, home, life, and retirement planning. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.