Guest Room Specialist

1 week ago


Washington, United States Kimpton Hotels & Restaurants Full time
Guest Room Specialist

As a Guest Room Specialist at Kimpton Hotels & Restaurants, your primary duty will be to maintain the cleanliness and orderliness of guest accommodations and shared spaces while delivering outstanding service to our patrons. You will be instrumental in crafting memorable experiences and nurturing connections with guests to guarantee their contentment and promote return visits.

Key Responsibilities:
  • Thoroughly clean and prepare guest rooms in accordance with hotel standards.
  • Change linens and restock guest room amenities.
  • Provide additional comforts to guests as required.
  • Notify management of any maintenance issues or safety concerns.
  • Maintain cleanliness in hallways and service areas.
  • Safeguard pass key security and adhere to hotel protocols.
  • Organize and replenish supplies for the next day’s operations.
  • Communicate any unusual situations to the supervisor.
  • Carry out other tasks as assigned.
Qualifications:
  • High School Diploma or equivalent preferred.
  • At least 1 year of experience in customer service.
  • Excellent problem-solving abilities.
  • Dedication to guest safety and security.
We are committed to promoting a diverse and inclusive workplace that honors the unique qualities of each individual. Our aim is to cultivate an environment where all team members feel appreciated and respected, regardless of their background or identity.

Join our team and contribute to a culture that values authenticity, creativity, and self-leadership. Make a positive impact every day and help create unforgettable experiences for our guests.
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