Patient Access Coordinator

3 days ago


GondrecourtleChâteau, Grand Est, United States Gillette Children's Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Access Specialist to join our team at Gillette Children's. As a Patient Access Specialist, you will play a critical role in ensuring that patients and families receive exceptional care and service from the moment they arrive at our clinic.

Key Responsibilities
  • Provide exceptional patient experience and access for patients and families within Gillette clinic settings.
  • Obtain, update, and verify patient demographic and financial information.
  • Schedule appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan.
  • Connect patients and families with on-site amenities and assist in clinic navigation for an optimal patient experience.
  • Promote and enroll patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care.
Requirements
  • High School Diploma/GED
  • 1 year experience with customer service, administrative, or healthcare setting
  • Advanced education (Associate or Bachelor's) preferred
What We Offer

Gillette Children's is committed to creating an equitable and inclusive environment where all patients, families, and staff are welcomed and valued. We offer a competitive benefits package, including a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional patient care and experience, we encourage you to apply for this exciting opportunity.



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